PLAGIARISM FREE
Figure 1. Socio-cognitive systems learning model.
Model II 4
Wholeness-Orientation: 6
Acknowledge & test
assumptions4,6
to understand true self
& other people6
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Model I 4
Espoused Values: 4, 5
Reflect cultural ideals
(Subconscious)
Real Values:
Self-Orientation:
Egocentric
desires & goals2
Model I 4
- Gain unilateral control4,8
Compete for recognition or
influence
Accumulate social capital3
Threaten or punish (passive-
aggressive or aggressive)
- Defend self & espoused values4
Blame4, 6
Fancy footwork4
(Subconscious)
- Evade assumption testing4
Make all this behavior
undiscussable4
Suppress negative feelings &
act as if rational4
Single-Loop
Learning4
Model I 4
Dysfunction:
- Problem escalation4
- Pain & frustration4, 6
- Mistrust4, 6
(Subconscious)
- Resistance to productive
learning & change4
Skilled unawareness of
self’s accountability 4
Self-fulfilling prophesy4
Learned Social Behaviors
O r g a n
iz a ti
o n
In
d iv
id u
a l
Culture
Outcomes
In d
iv id
u a l
O r g a n
iz a ti
o n
Culture
Values
In d
iv id
u a l
O r g a n
iz a ti
o n
Culture
Double-Loop
Learning4
Model II 4
- Include people & invite them to
express their ideas & talents6,7,8
- Provide freedom to disagree9
- Discuss the undiscussable4, 6
- Gather data: Ask questions,
listen, & observe4, 6
- Treat people with respect6
Model II 4
Wholeness: 6
- Problem resolution4
- Productive learning &
change4, 6
- Peace6
- Trust6
(Friesenborg, 2015)
Figure 2. Socio-cognitive systems learning model: Simplified version.
Friesenborg, L. (2015). The culture of learning organizations: Understanding Argyris’ theory through a
Socio-Cognitive Systems Learning Model. Manuscript submitted for publication.
Wholeness-Oriented
Values
Test assumptions to understand
true self & other people
Single-Loop
Learning
Model I Socio-Cognitive Process
Self-Oriented
Values
Espouse ideals, but value
desires & goals of the self
Self-Oriented
Social Behaviors
Vie for unilateral control
& self-protection
Dysfunction
Culture
Learned Social Behaviors
O r g a n
iz a ti
o n
In
d iv
id u
a l
Outcomes
In d
iv id
u a l
O r g a n
iz a ti
o n
Culture
Values
In d
iv id
u a l
O r g a n
iz a ti
o n
Culture
Double-Loop
Learning
Model II Socio-Cognitive Process
(Friesenborg, 2015)
Wholeness
Wholeness-Oriented
Social Behaviors
Dialogue, inviting people
to express their ideas & talents
Culture