transformational questionnaire

transformational.docx

Home >English homework help >transformational questionnaire

· Complete the attached Organizational Citizenship Behavior Checklist.pdf

Actions ( it’s attached down this page).

Organizational Citizenship Behavior Inventory and then discuss how relevant the items are to your experiences as an employee. What motivates (or would motivate) you to engage in extra-role behaviors? Does member motivation affect how behavior is perceived by the leader? How are citizenship behaviors in college similar to and/or different from citizenship behaviors in the workplace?

· Complete the "Transformational Leadership Questionnaire" in your textbook and share your results and what you learned about yourself by completing this questionnaire. P.189

Organizational Citizenship Behavior Checklist

Suzy Fox, Loyola University Chicago

Paul E. Spector, University of South Florida

Background

The Organizational Citizenship Behavior Checklist (OCB-C) was designed to assess the frequency of organizational citizenship behaviors performed by employees. Included are items that reflected acts directed toward the organization as well as people in the organization, such as coworkers. Some items asked about altruistic acts that helped coworkers with personal as opposed to workplace issues.

The items are based on 214 critical incidents generated by 38 subject matter experts (SMEs) , who were graduate students and alumni of Masters of Science in Human Resources (MSHR), and MBA programs who had employment experience.

Scoring

The OCB-C uses a 5-point frequency scale ranging from 1 = Never to 5 = Every day. A total score is the sum of responses to all items. Higher scores indicate more frequent engagement in organizational citizenship behaviors.

Scores on the OCB-C can range from a minimum of 20 to a maximum of 100.

How often have you done each of the following things on your present job?	Never	Once or Twice	Once or Twice Per Month	Once or Twice Per Week	Daily
Picked up meal for others at work	1	2	3	4	5
Took time to advise, coach, or mentor a co-worker.	1	2	3	4	5
Helped co-worker learn new skills or shared job knowledge.	1	2	3	4	5
Helped new employees get oriented to the job.	1	2	3	4	5
Lent a compassionate ear when someone had a work problem.	1	2	3	4	5
Lent a compassionate ear when someone had a personal problem.	1	2	3	4	5
Changed vacation schedule, work days, or shifts to accommodate co-worker’s needs.	1	2	3	4	5
Offered suggestions to improve how work is done.	1	2	3	4	5
Offered suggestions for improving the work environment.	1	2	3	4	5
Finished something for co-worker who had to leave early.	1	2	3	4	5
Helped a less capable co-worker lift a heavy box or other object.	1	2	3	4	5
Helped a co-worker who had too much to do.	1	2	3	4	5
Volunteered for extra work assignments.	1	2	3	4	5
Took phone messages for absent or busy coworker.	1	2	3	4	5
Said good things about your employer in front of others.	1	2	3	4	5
Gave up meal and other breaks to complete work.	1	2	3	4	5
Volunteered to help a co-worker deal with a difficult customer, vendor, or co-worker.	1	2	3	4	5
Went out of the way to give co-worker encouragement or express appreciation.	1	2	3	4	5
Decorated, straightened up, or otherwise beautified common work space.	1	2	3	4	5
Defended a co-worker who was being "put-down" or spoken ill of by other co-workers or supervisor.	1	2	3	4	5