Topic 1 DQ 2 (Obj. 1.2)
After watching “The First Interview” video and analyzing it, explain why it is important for a case manager to develop a rapport with a client. Recommend some ways to accomplish this task. How would you decide on a questioning technique before interviewing a client?
This discussion question is informed by the following EPAS Standard:
6: Engage with Individuals, Families, Groups, Organizations, and Communities