Final milestone
Communication strategies
Deanna Buchanan
Strategies and improvements for addressing the needs of internal and external stakeholders
Ensuring stakeholder engagement in communication
Involving technology in the organization
Stakeholder management
Allowing feedback
Strategies and improvements for addressing challenges with the message receiver
Create an open communication platform.
Address problems directly.
If necessary don’t wait to give an apology.
Have a team that proof messages before they are sent.
Part A
It’s important to note that even within a category, stakeholders will come from different backgrounds and have their own interests, priorities, and relationships. This means you will need to customize your communications to suit each stakeholder’s preferences (Isotalus & Kakkuri-Knuuttila, 2018).
Part B
To improve your overall communication skills you need to be aware of, and attempt to minimize, any barriers to communication that are present. By developing your emotional intelligence you will become more aware of how to communicate with others in the most appropriate and effective ways (Koohang, Paliszkiewicz & Goluchowski, 2017).
2
Improving Ethical Issues
Ensure proper communication channels in the organization
Ensuring discipline within the organization, among all the employees
Encouraging the employees to change, and embracing the spirit of change in the organization.
Setting straight forward rules and organizations in the organization
Empowering the employees, to take personal responsibilities for their work and the mistakes they committed.
Isotalus & Kakkuri-Knuuttila (2018) says ethical communication is a top-down strategy. Leadership must make it a priority and consistently anchor the values in the corporate strategy if staff are to follow through with the right communication behaviors on the ground. Organizations as entities cannot practice ethical communication; only employees can do that. To reach people with this topic, the organization should write down the policy in a formalized code of conduct or code of ethics. Making ethical communication the standard and not merely a "nice-to-have" requires both consistency and follow-through with clear disciplinary action for ethical violations (Koohang, Paliszkiewicz & Goluchowski, 2017).
3
Role of leaders in delivering communication
They are in charge of the employees, they lead, control, manage and coordinate the employees and the communication
They act as role models in the organization, where they do what they expect their juniors to do.
they manage communication in the organization
They ensures that communication channels are right and intact all the time
They makes major decisions on the communication of the organization
Leaders Communicate with Actions and Attitude. Therefore, Your behavior gives people information about your disposition, opinion, or mood — regardless of the words you speak. Communication can disclose the leader's authenticity, sincerity and virtually every other aspect of a leader's character (Koohang, Paliszkiewicz & Goluchowski, 2017).
4
Social cultural impacts on the external and internal stakeholders
It sets clears standards and on how they should operate in the organization
They ensure that the communication is passed on through the right chain
It ensures that each individual knows their roles
It ensures that the stakeholders work towards achieving the company’s rules and organizations.
Socially if these guidelines are implemented, you will have an open communication with the stakeholders and in return they will feel apart and heard and this only boosts the morale and communication of the company (Isotalus & Kakkuri-Knuuttila, 2018).
5
An explanation of how these guideline changes will help the leadership in the effective delivery of communications in the future
Help leaders keep the message simple, but deep in meaning
Leaders will use 21st century technology and be unexpected.
Help leaders to invest in productive and promising communication projects.
Helps leaders inspire/Educate/Reinforce when delivering messages (Aceto, Persico & Pescapé, 2018).
With these guideline implemented you have employees who are confident in management and now believe that they will be kept abreast on any changes or communications that go out. The leadership, keeping this in mind, will feel less of trying to keep things "taboo" with their employees because they know that communication is open, as well as with a team to handle the communications that can effectively leave the task for the team, knowing the message will be sent and less things for leadership to handle (Aceto, Persico & Pescapé, 2018).
6
An explanation of how systems theory and best practices have formed your guideline changes
Appreciating employees through motivation
Respecting cultural diversity
Working as a team
If employers remember and implement that people having feelings and want to feel appreciated, that's a great start for the foundation. But along with that employers also have to remember that people are from different cultures, respect that. Lastly, if employers use authority rather than power, it creates a more efficient workflow and relationships can develop. Teamwork makes the dream work and the employer and employee must work together for the business to truly be successful.
7
References
Aceto, G., Persico, V., & Pescapé, A. (2018). The role of Information and Communication Technologies in healthcare: taxonomies, perspectives, and challenges. Journal of Network and Computer Applications, 107, 125-154.
Isotalus, E., & Kakkuri-Knuuttila, M. L. (2018). Ethics and intercultural communication in diversity management. Equality, Diversity and Inclusion: An International Journal.
Koohang, A., Paliszkiewicz, J., & Goluchowski, J. (2017). The impact of leadership on trust, knowledge management, and organizational performance. Industrial Management & Data Systems.