TRAINING PLAN ABOUT STARBUCKS

MAN 4350

Template for Effective Training Plan

Directions • This document is to be used as a template for both:

o The end of the semester Training Plan o The Training intervention you will be conducting in class

• You must ensure that you cover all the sections included in this template • Full credit on this project will depend on both the completeness and

comprehensiveness of your training plan as stipulated by this exemplar. • Your introduction section should be no longer than one page • All other subsequent sections should be limited to 2 full pages. • You will notice that this template parallels the chapters in your text.

o References and information needed to complete these sections correctly can be found in the book and will be facilitated during our lecture sessions.

• It is the student’s responsibility to ensure that they are well read and informed of all the content and information needed (supplied in the text) in order to complete both projects.

Sections

1. Introduction a. A couple of introductory paragraphs that inform the reader as to why you

chose the specific subject matter you did? b. What applied effect and consequence it may have in your career?

2. Training Needs Analysis a. Inputs

i. Organizational Analysis 1. AP-EP PD

ii. Operational Analysis 1. AP-EP PD

iii. Person Analysis 1. AP-EP PD

b. Identify Performance Discrepancies i. Where is training necessary given the analysis?

c. Decide what are the training needs i. What can be addressed through training? What cannot?

3. Training design a. Design

i. Method of training to be used ii. Time allocation

iii. Number of trainees iv. Voluntary or Mandatory training v. On or off-site training

b. Training objectives i. Trainee reaction objectives

ii. Learning objectives iii. Transfer of training objectives iv. Organizational objectives

4. Training method

a. Which method best suits your goals and why? i. Lectures, discussions, and demonstrations

ii. Computer based training iii. Simulations iv. On-the-job training

5. Training development a. How do you put it all together?

i. Facilities ii. Trainer

iii. Equipment 6. Training Evaluation

a. How will the training intervention be evaluated? i. Effectiveness?

ii. Transfer? iii. Across all 4 levels of the training

1. Reaction 2. Learning 3. Transfer 4. Organizational