1. Gender
☐Male ☐Female
2. Job title
☐Top manager
☐Direct manager
☐Managed service provider
☐Employee
3. Length of service
☐>1
☐1-5 years
☐6-10 years
☐<10 years
4. Upon contact HR division offers assistance within
☐One day
☐Two days
☐One week
☐Two weeks
☐Never
5. It is easy to reach HR officers for seeking help and guidance.
☐Strongly disagree
☐Disagree
☐Neutral
☐Agree
☐Strongly agree
6. Is it difficult to contact with the right individual in HR department?
☐Yes
☐No
7. HR department sincerely tries to resolve the issues of employees.
☐Strongly disagree
☐Disagree
☐Neutral
☐Agree
☐Strongly agree
8. Is scarcity of human resources in HR division linked with the difficulty in attaining the required information?
☐Very much
☐Somewhat
☐Undecided
☐Not really
☐Not at all