Workplace Environment Assessment

A situation where I have experienced incivility in my workplace Is bullying and violence at work. Cases of incivility arise especially when there are cases of rudeness, discourteous or disrespectful nature of patients. Repeated, harmful actions that are directed to an individual that is intended to humiliate cause distress and offend are common when working in a psychiatric and mental health facility. Acts of aggression that are either verbal or physical are not acceptable in any work environment (Boyd, 2019). I witness cases of aggression at my job often either directed to patients or colleagues. Incidences have detrimental effects on the wellbeing of the professionals working in a psychiatric facility and can compromise their abilities to offer care for their patients. It should be in the interest of the administration to ensure that workers are protected from any kind of workplace conflict through policy, advocacy, and resources. Employers, nurses, and the public should work in conjunction to create a healthy and respectful work environment as it is beneficial to both patients and workers.

Teams function more effectively, and patients are healthier in a civil environment. Dr. Clark suggested that in the path to attain civility, some initiatives could be taken (Clark, 2015). In the case of the psychiatric facility, people who conduct themselves with civility could be hired. It would also help to reward and appreciate commendable behaviors among the workers. Workers and patients could undergo coaching on how to be civil and treat others with respect. Holding people accountable for their actions regardless of their position or status in the hospital could be crucial in building up a civil culture. 

                                                                                References

Boyd, R. (2019). Edward Shils on pluralism and civility. The calling of social thought, 140-153. doi:10.7228/manchester/9781526120052.003.0008