Business Communication Test2
Study Guide Chapters 4-6
Chapter 4
1. Business writing Basics
2. 3 x 3 writing process phase one
3. Scheduling the process- worrying and planning, writing, revising, proofreading
4. Recursive nature
5. Online collaboration tools
6. Three typical audiences
7. The “you” view
8. Bias free language
9. Levels of diction
10. Ethical responsibilities (five areas)
Chapter 5
1. Formal versus informal research methods
2. Stage two of the 3 x 3 process
3. Types of outlines
4. Direct versus indirect patterns of communicating
5. How long should sentences be?
6. What is the comprehension rate?
7. Dangling versus misplaces modifiers
8. Three types of paragraphs
Chapter 6
1. Third state of the 3 x 3 process
2. Kiss formula
3. Fillers
4. Lead-ins
5. Redundancies
6. Compound prepositions
7. Trite phrases
8. Enduring rapid comprehension, numbered or bulleted lists, headings, graphic techniques
9. Gunning fog index
10. Flesch-Kincaid readability index
11. Proofreading-spelling, grammar, punctuation and names and numbers
12. Proofreading marks