Assignment
The Control Process & Standards
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1
Important Control Definitions
Control: Process to direct, regulate and restrain the actions of people so that the established goals of an enterprise may be achieved
Cost Control: Process used to regulate costs and guard against excessive costs
Standards: Rules or measures established for making comparisons and judgments
Standard cost: Cost of goods and services identified, approved and accepted by management
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Important Control Definitions
Quality Standards: A standard the involves some sort of descriptive/ non-numerical measure.
Quantity Standards: A standard that involves some sort of numerical measures.
What is the quality and quantity standards from the above?
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Important Control Definitions
Standard procedures: Established as the correct methods, routines and techniques for day-to-day operations
Control system: Collection of interrelated and interdependent control techniques and procedures
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Steps in the Control Process
Establish standards and standard procedures for operation.
Train all individuals to follow established standards and standard procedures.
Monitor performance and compare actual performances with established standards.
Take appropriate action to correct deviations from standards.
https://www.youtube.com/watch?v=Vmb1tqYqyII
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Control Techniques
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Establishing standards
Preparing and following budgets
Training
Observing and correcting employee actions
Requiring records and reports
Disciplining employees
Setting examples
Discuss
What do entrepreneurs need standards?
What are some examples of possible standards in restaurants?
Standard Recipes
Standard recipes are those designed for a restaurant and deemed as the correct way to create a specific dish.
Standard recipes should include
Name of ingredients.
Quantity of ingredients.
Method or preparations and cooking.
Any relevant cooking temperatures.
What do we do this?
Time to Practice
I would like everyone to think of a simple recipe.
What ingredients would you use?
How much of each ingredient do you need?
How will each be prepped?
How will the ingredients be cooked together to create the dish?
What are the required temperatures to actually cook the dish?
Standard Recipes
In industry we use standard recipes for:
Training.
Monitoring.
Corrective action.
To create nutritional information.
Generally speaking we need standard recipes to create and maintain control over our food.