Final IT Proposal

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Tom Mboya University

(MrREs)Ethics in Research

Ethics in Research 04

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trn:oid:::1:3552240969

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Apr 27, 2026, 4:27 PM GMT+3

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Apr 27, 2026, 4:30 PM GMT+3

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Page 1 of 4 - Cover Page Submission ID trn:oid:::1:3552240969

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Page 2 of 4 - Integrity Overview Submission ID trn:oid:::1:3552240969

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Page 3 of 4 - Integrity Overview Submission ID trn:oid:::1:3552240969

Slide 1: Business Problem

One of the biggest problems for retail businesses is inefficient inventory management which causes stock outages and overstocks. Liu et al. (2025) estimates that 4% of annual retail turnover is lost from stockouts (a global loss of almost 984 billion dollars). This demonstrates the impact on business performance. Furthermore, studies show that out of stock situations have a negative impact on both short term and long term consumer behaviour, decreasing repeat purchasing and loyalty. Without the right product, customers may switch to competitors, which in turn lowers long term revenues and customer loyalty.

Slide 2: Business and Customer Needs

Real-time inventory data is essential for companies to avoid losses and streamline operations. Ngartera et al. (2026) note that making inventory decisions with uncertain demand results in significant economic losses, particularly with traditional inventory systems. This findings calls for improved forecasting and decision-making. Consumers want products when they need them and they want them to be reliable and convenient. If companies cannot meet these needs, it results in decreased satisfaction. As such, businesses need to implement systems to increase product availability, minimise waiting times, and satisfy customers.

Slide 3: IT Solution and Value

The solution is to adopt a cloud-based Inventory Management System with real time monitoring and analytics. This system can automatically track inventory levels, forecast future demand and eliminate human errors in manual counting. This system enhances accuracy and visibility to avoid stockouts and overstock. This in turn increases revenue, decreases costs and enhances customer loyalty. This IT solution enables business expansion, enhances competitiveness, and facilitates data-driven decision making.

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