Resume Help
Shayla Rivers
(856) 562-7704
www.linkedin.com/in/shaylarivers
Education
Wilmington University, New Castle, DE Graduation Date: January 24, 2021
Online Master of Science in Cyber Security
Concentration: Cyber Terrorism
Saint Francis University, Loretto, PA Graduation Date: May 12, 2019
Bachelor of Science in Finance and Accounting
Minor: Cyber Security
Experience
Under Armour, Blackwood, NJ November 2020 - Present
Stock Lead
· Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources.
· Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.
· Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.
· Support, understand and adhere to Under Armour’s visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.
· Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.
· Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Under Armour’s visual standards.
· Execute markdowns and re-ticketing in the stockroom and on the sales floor, update store leadership on compliance.
· Partner with store leadership to complete stock transfers and process damages.
· Consistently provide support to fellow teammates through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
· Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership.
· Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity.
· Understand and adhere to all company policy and procedures.
Costco Wholesale, Cherry Hill, NJ September 2020-January 2021
Stocker
· Helped with the opening of a new location.
· Stocks and straightens merchandise for sale in the warehouse.
· Clears and cleans aisles
· Assists members.
Under Armour, Blackwood, NJ July 2019 – November 2020
Sales Associate
· Consistently demonstrate the Under Armour selling standards to deliver a positive customer experience and achieve daily sales goals.
· Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
· Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
· Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style.
· Handling customer transactions by operating POS and MPOS systems
· Gather online orders to accurately satisfy customer request
Amazon Whole Food Shopper, Marlton, NJ June 2019 – December 2020
Personal Shopper
· Prime now grocery shopper
· Prepare customer orders for pickup and delivery
The Philadelphia Eagles, Philadelphia, PA June 2019 – August 2020
Game Day Staff- Concierge
· Assist fans in locating the Premium areas of Lincoln Financial Field.
· Supply general information in a courteous and professional manner.
· Provide high quality customer service interaction with all fans.
Taste N Sea, Sicklerville, NJ May 2018 – September 2018
Cook and Waitress- Manager
· Serve guests with a professional and positive attitude
· Prepare food to guest specifications
· Survey inventories each day
· Purchase items to restock restaurant
· Create schedule for the upcoming week
· Accurately handle cash funds and transactions by operating POS system
Healthy Blend Café, Sicklerville, NJ May 2018 – September 2018
Smoothie Maker- Manager
· Make smoothies, wraps, and salads for customers, with attention to customer’s specifications
· Review inventory ensuring accurate products are in the shop
· Create schedule for the upcoming week
· Purchase items to restock shop
· Accurately handle cash funds and transactions by operating POS system
· Maintained clean environment for customers and co-workers
Good to Go Inc., Philadelphia, PA July 2016 - August 2017
Cashier
· Accurately handle cash funds and transactions by operating POS system
· Monitored inventory entering store and stocked shelves
· Maintained clean environment for customers and co-workers
Volunteer
Special Olympics April 28, 2019
Student Volunteer
· Set-up of track events
· Check in of athletes for their event
· Timing and recording of track events
Sports for Kids Day, Saint Francis University April 2016 - April 2019
Students Volunteer
· Set-up and break-down of obstacle course
· Leading kids through obstacle course
· Interact with kids and make sure they are having a good time
Skills
· Customer Service
· Computer Skills
· Mathematics Skills
· Communication Skills
· Microsoft Office Skills
· Video recording skills
· Leadership Skills
Activities
NCAA Division I Women’s Indoor and Outdoor Track and Field, Saint Francis University August 2015 - May 2019
· Coaches Assistant
· Team Captain
SAAC- Student-Athlete Advisory Committee, Saint Francis University August 2016 - May 2019
· Co-Marketing Chair
FCA- Fellowship of Christian Athletes, Saint Francis University August 2017 - May 2019
Orientation Counselor, Saint Francis University August 2016 - May 2018
SGA- Student Government Association, Saint Francis University August 2016 - May 2017
Reference- Upon Request
Transcripts- Upon Request