Journal

SESSION C JOURNAL – INTERPERSONAL INTERACTION, GROUPS, & TEAMS

Readings: Interpersonal Behavior & Teams (Chapter 7)

Textbook Link: https://cloudflare- ipfs.com/ipfs/bafykbzaceduosfwp6fajsk3k7z3pz6vgoes3svpaia57pw6vuwkbcxshk4eom?filena me=Ricky%20W.%20Griffin%2C%20Jean%20M.%20Phillips%2C%20Stanley%20M.%20Gully%2 0- %20Organizational%20Behavior_%20Managing%20People%20and%20Organizations%20%28 MindTap%20Course%20List%29-Cengage%20Learning%20%282019%29.pdf

Instructions: Complete the following questions, which are worth 5 points each. Seek to apply what you have learned from the chapters, and what you learned completing the self-assessments.

Write 3-5 sentences per question.

1. Why is it useful for a manager to understand group behavior? Why is it useful for an employee?

2. Recall a situation in which you may have encountered or observed groupthink (either as a member of a group or as a target or simple observer).

3. Why is it important to make a distinction between “group” and “team”? What kinds of behaviors might be different in these assemblages?

4. How are other organizational characteristics different for a team-based organization?

5. Some say that changing to a team-based arrangement “just makes sense” for organizations. What are the four primary reasons why this might be so?

6. If employees are happy working in the traditional boss-hierarchical organization, why should a manager even consider changing to a team-based organization?

7. Explain the circumstances under which a cross-functional team is useful in organizations.

8. Why is planning the change important in the implementing process?

9. What can happen if your organization prematurely starts building a team-based organization by clarifying the mission and then selecting the site for the first work teams?

Chapter 9: Foundations of Interpersonal and Group Behavior 93

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10. What are two of the most important issues facing team-based organizations?