Business process model.
Learners license
· Take along your original ID and a certified copy of it.
· Fill in your learner license application form.
· Hand it in to the security guard, accompanied by the required documents.
· After a period of 1-7 days at most, you will receive a notification from Natis informing you of your test date.
· On the day of your test, go to reception where you will be directed to an eye-test and to take a picture for your learners.
· You than proceed to the cashier to pay your mandatory N$ 45-00 for the learner test and receive a receipt.
· Proceed with the receipt to the exam room.
· The examiner will brief you on the rules and proceed to distribute question papers.
· Once you completed your exam, you hand it back to the examiner.
· Between 1-7 days after writing the test, you will receive a notification from Natis informing you whether you passed or failed.
· If you passed, you have a period of 28 days to go pick up your learner license.
· If you failed, you can go book to re-write the test after 14 days from receiving your results.
Driver license
· Take along your original ID, certified copy of your ID, original learner license and certified copy of your license
· upon entering the gate, proceed to reception.
· Once at the reception entrance, you will find security guards who will assist you and hand you a driver license form
· After completing the form, proceed inside to the eye-testing station.
· Once your eye-test is complete, proceed to the cashier to pay your mandatory N$160-00, after which the cashier will provide you with a receipt indicating your test date and time.
· One the day of your test, you proceed with your driving test vehicle to the test area, where the driving instructor/(s) will introduce themselves/(selves), brief you on the rules and you will have assigned to driving test instructors.
· Step one: you will be tested on your reverse parking
· Step two: you will be tested on your parallel parking
· Step three: you will be tested on your 3-point-turn
· Step four: you will be tested on your hill balance
· Once you have completed the hill testing, the yard test is than completed and you will proceed with the instructor for road testing.
· Step five: you will be tested on your road driving skills, the instructor will direct you on which route to take, until you return back to Natis
· The instructor will then calculate the points you have scored and inform you whether you passed/failed.
· If you passed, the instructor will inform you to come the following day to receive your temporary license.
· On the day you go receive your driver’s license you will be required to take along your original ID.
· Upon arrival you will be directed to go take your driver license picture and then receive it afterwards and sign off on it.
· If you have failed, you will be given a period of 14 days before you can go test for your driver license test again.
· A student is only given 3 chance in total for the whole driving test process, if at any point a step is repeated 3 times, he or she will then be disqualified and resulting him/her failing the test.