3 different reports
TO: Kelly Anderson, CEO
FROM: Alexis Finley, Operations Manager
DATE: April 27, 2020
SUBJECT: Supply Chain Management Plan
Background
Kibby and Strand is currently facing quality issues when marketing started shortening delivery times to get their products to their customers. The dilemma has created a domino effect in the organization due to truck drivers being stuck in the receiving department since the vehicles were filled to the maximum with materials. Employees were overwhelmed and not able to unload the large quantities of materials fast enough causing truck drivers to be late at the loading dock. By evaluating each department and creating a supply chain plan for them, Kibby and Strand hopes to mitigate these issues.
Analysis
Kibby and Strand’s operational strategy is to provide the highest quality of products and services to their customer’s order on or before the requested delivery dates.
· Receiving – the receiving department plays a critical role in the organization such as gathering data on seasonal trends. For instance, calculate future sales and order enough raw materials to fulfill customers’ wants for that specific quarter. In addition, the receiving department will maintain a minimum level of different materials so production is not halted as anticipated orders come through during that season. And lastly, the receiving department will maintain a standard number of employees to ensure delivery of raw materials are processed and sorted in a timely manner.
· Production – the production department is responsible for converting raw materials and other inputs into finished goods. The production department will succeed by maintaining and developing high skilled machine operators capable of maintaining high use and efficient automated machinery. In between the processes of production, the department works to improve the efficiency of the production line so that it can meet the output targets set by company management and ensure finished products offer consumers the best value and quality.
· Shipping - the shipping department is responsible for receiving, logging and storing products until they can be distributed to the customer before their contract deadline. In addition, the department will be in charge of managing shipping costs when selecting the most efficient delivery method in order to meet contract commitments. And lastly, the shipping department employees must fulfill shipping orders by picking the right product from inventory and packaging the goods to get them ready for shipment.
Execution
The checklist for receiving, production, and shipping should be filled out at each assembly line to make sure contracts are being finished in a timely manner.
|
Kibby and Strand Operations |
Contract |
Yes |
No |
Comments |
|
|
A |
Receiving 1. Vendor 2. Examine Quality 3. Determine Quantity 4. Number of Materials Available 5. Ordered Materials/Inventory Control 6. Fit for Production |
Alpine 60 750 Khaki 400
|
- Yes - - Yes
- |
- - - - -
No |
|
|
B |
Production 1. Determine Machine Capacity 2. Organize Contract Requirements 3. Create Production Schedule 4. Record Weekly Productivity |
|
- Yes Yes - |
-
- |
Machine is being serviced |
|
C |
Shipping 1. Receive and Sort Goods 2. Analyze Quality for Orders 3. Adjust Quantity for Orders 4. Ship Fulfilled Orders
|
|
Yes Yes Yes Yes |
|
|
Attachment: Vendor Comparison Matrix of 2020
Vendor Comparison Matrix
Figure 2, includes a rating scale. This VCM shows the top supplier as United Fabrics and the lowest as Owens Textiles. The following criterion was used on this VCM:
Price: 1, 2, 3 (1 = low, 2 = medium, 3 = high)
Quality of Item: 1, 2, 3 (1 = low, 2 = medium, 3 = high)
Delivery Reliability: 1, 2, 3 (1 = low, 2 = medium, 3 = high)
Amount of Materials: 1, 2, 3, 4, 5, 6 (1 = little to 6 = great)
References:
Nichol, M. (2019, October 2). The 12 most important metrics to measure in manufacturing. Retrieved April 13, 2020, from https://blog.matthews.com.au/the-12-most-important-metrics-to-measure-in-manufacturing