Questions to answer

1 = Extremely dissatisfied

2 = Dissatisfied

3 = Slightly dissatisfied

4 = Neutral

5 = 5 Slightly satisfied

6 = Satisfied

7 = Extremely satisfied

_____ 1. The amount of job security I have.

_____ 2. The amount of pay and fringe benefits I receive.

 _____3. The amount of personal growth and development I get in doing my job.

 _____4. The people I talk to and work with on my job.

 _____5. The degree of respect and fair treatment I receive from my boss.

 _____6. The feeling of worthwhile accomplishment I get from doing my job.

 _____7. The chance to get to know other people while on the job.

 _____8. The amount of support and guidance I receive from my supervisor.

 _____9. The degree to which I am fairly paid for what I contribute to this organization.

_____10. The amount of independent thought and action I can exercise in my job.

_____11. How secure things look for me in the future in this organization.

_____12. The chance to help other people while at work.

_____13. The amount of challenge in my job.

_____14. The overall quality of the supervision I receive on my work.

Pay satisfaction:

Q2 + Q9 =______ Divided by 2:______

Security satisfaction:

Q1 + Q11 =______ Divided by 2: ______

Social satisfaction:

Q4 + Q7 + Q12 =______ Divided by 3: ______

Supervisory satisfaction:

Q5 + Q8 + Q14 =______ Divided by 3: ______

Growth satisfaction:

Q3 + Q6 + Q10 + Q13 =______ Divided by 4: ______

Think of the job you have now or a job you’ve had in the past. Indicate to what extent you engaged in the following behaviors. Use the following scale:

1. Worked on a personal matter instead of work for your employer

2. Taken property from work without permission

3. Spent too much time fantasizing or daydreaming instead of working

4. Made fun of someone at work

5. Falsified a receipt to get reimbursed for more money than you spent on business expenses

6. Said something hurtful to someone at work

7. Taken an additional or a longer break than is acceptable at your workplace

8. Repeated a rumor or gossip about your company

9. Made an ethnic, religious, or racial remark or joke at work

10. Come in late to work without permission

11. Littered your work environment

12. Cursed at someone at work

13. Called in sick when you were not

14. Told someone about the lousy place where you work

15. Lost your temper while at work

16. Neglected to follow your boss's instructions

17. Intentionally worked slower than you could have worked

18. Discussed confidential company information with an unauthorized person

19. Left work early without permission

20. Played a mean prank on someone at work

21. Left your work for someone else to finish

22. Acted rudely toward someone at work

23. Repeated a rumor or gossip about your boss or coworkers

24. Made an obscene comment at work

25. Used an illegal drug or consumed alcohol on the job

26. Put little effort into your work

27. Publicly embarrassed someone at work

28. Dragged out work in order to get overtime

SOURCE: Bennett, R. J., & Robinson, S. L. (2000). Development of a Measure of Workplace Deviance. Journal of Applied Psychology, 85: 349–360.

chapter 4 – self-evaluation 3: is this ethical?

Is this behavior ethical?

The following issues reflect the twelve ethical themes found in The Wall Street Journal study shown in Table 4.3. Respond to each question and justify your answers.

1. Is it ethical to take office supplies from work for home use? Make personal long-distance calls from the office? Use company time for personal business? Or do these behaviors constitute stealing?

2. If you exaggerate your credentials in an interview, is it lying? Is lying in order to protect a coworker acceptable?

3. If you pretend to be more successful than you are in order to impress your boss, are you being deceitful?

4. How do you differentiate between a bribe and a gift?

5. If there are slight defects in a product you are selling, are you obligated to tell the buyer? If an advertised “sale” price is really the everyday price, should you divulge the information to the customer?

6. Suppose you have a friend who works at the ticket office for the convention center where Shania Twain will be appearing. Is it cheating if you ask the friend to get you tickets so that you won’t have to fight the crowd to get them? Is buying merchandise for your family at your company’s cost cheating?

7. Is it immoral to do less than your best in terms of work performance? Is it immoral to accept workers’ compensation when you are fully capable of working?

8. What behaviors constitute emotional abuse at work? What would you consider an abuse of one’s position of power?

9. Are high-stress jobs a breach of ethics? What about transfers that break up families?

10. Are all rule violations equally important? Do employees have an ethical obligation to follow company rules?

11. To what extent are you responsible for the ethical behavior of your coworkers? If you witness unethical behavior and don’t report it, are you an accessory?

12. Is it ethical to help one work group at the expense of another group? For instance, suppose one group has excellent performance and you want to reward its members with an afternoon off. The other work group will have to pick up the slack and work harder if you do this. Is this ethical?

SOURCE: Kluwer Academic Publishers, by J. O. Cherrington and D. J. Cherrington, “A Menu of Moral Issues: One Week in the Life of The Wall Street Journal,” Journal of Business Ethics 11 (1992): 255–265. Reprinted with kind permission of Springer Science and Business Media.