Week 1 Project

South University

file:///C|/Users/CWATKIM/Desktop/Role%20of%20Training.html[6/6/2020 11:39:28 AM]

Role of Training As more companies are recognizing the strategic importance of learning, the role of training is changing. Training has evolved from a focus on a single learning program or event to a broader set of integrated learning activities that may continue in the future. Along the same lines, training evaluation is now more concerned with whether it impacts the “bottom line” and not just whether trainees have learned new knowledge and skills. The role of training as a program or an event will continue into the future because employees will always need to be taught specific knowledge and skills. However, these single training activities will need to be a part of a larger strategic training system.

“Learning organization” is a term for a company that has an enhanced capacity to learn, adapt, and change. A single training event or program is not likely to give a company a competitive advantage because explicit knowledge is well known and programs designed to teach it can be easily developed and imitated.

The emphasis on learning has several implications on human capital development:

Learning has to be related to helping employees improve their performance and helping the company achieve its business goals.

Unpredictability in the business environment will continue to be the norm.

Companies need to support informal learning because tacit knowledge is difficult to acquire in training programs.

Learning has to be supported not only by physical and technical resources but also by psychological resources.

Managers need to understand employees' interests and career goals to help them find suitable development activities that will prepare them for future success.

All of the above absolutely must be linked to the type of strategy and all environmental issues that impact the viability of the organization. These then must be linked to the training needs and different training models to produce efficient and effective results.

Methods of Training Within the context of this course, “training” comprehends the overall purpose of an organization in business. The general purpose of training is simply learning. Learning denotes the workforce obtaining knowledge, skills, abilities, attitudes, and/or mind-set of actions to achieve organizational mission goals and objectives. A learning and learned workforce will generate enhancement of human capital. Human capital enhancement denotes increased knowledge, added advanced skills, systems knowledge and nuances, imagination, innovation, and incentive to bring high-quality products and services to the market. This human capital concept is probably just as imperative as additional types of capital in helping a company attain/maintain competitive advantage and viability.

It is therefore important to possess a detailed understanding of your needs assessment, employee

South University

file:///C|/Users/CWATKIM/Desktop/Role%20of%20Training.html[6/6/2020 11:39:28 AM]

readiness for training, development of the learning environment, the evaluation plan, guaranteeing training transfer, and method cost and return on investment for the training program evaluation.

We will now look at the different methods of training to include on- and off-job opportunities.

Types of Training (Both On- and Off-Job):

Review the tabs to learn more.

Profession/Industry Specific

Managerial/Supervisory

Process/Procedure/Business Practice

Mandatory and Compliance—Safety, Quality Harassment, Diversity, etc.

IT and Systems

Customer Care/Service

New Employee Onboarding

Basic Skills

Interpersonal

Product Knowledge

Executive Development

Lecture

Video

On-the-Job Training

Self-Directed Learning

Apprenticeships

Simulation

Case Study

Business Games

Role-Playing

Behavior Modeling

South University

file:///C|/Users/CWATKIM/Desktop/Role%20of%20Training.html[6/6/2020 11:39:28 AM]

Adventure Learning

Team Training

Action Learning

Additional Materials

From your course textbook, Employee Training and Development, read the following chapters:

Introduction to Employee Training and Development

Strategic Training