recommendation

tete225
revisedRecommendationTemplate2.docx

Memo

Overview

This report evaluates the effect of my home made lotion Precious on the skin. I am determined to help my customer reach their skin goals, doing will push me to archive my goals as well.

· Smoother

· Cleanse

· Brightness

Problem

I used to have a skin problem any time I was applying a cheap or expensive lotion from any store. My skin was always having some injuries like burn marks, bumps.

· Dryness

· Dark spot on my skin

· Pigmentation

Goals

My first goal was to know what was good or bad for my skin for me to be able to help myself. I want to eliminate the injure and the dark spot on my skin,

· Eliminate the dark spot : after 2 months I am expecting all the dark spot to be fade and my skin to have more glow than before.

· Treat all the hyper pigmentation area : after 2 months my skin should be uniform and nice and bright. My skin should not have any marks of pigmentation.

· Help my skin with the dryness: after 2 months my skin should be nice and

Solutions

With the skin problem I was always having, when I was younger my mother used to make me a lotion based on shea butter.

Solution a

I also learned that glutathione is a very good ingredient for skin discoloration and lighting. Shea butter will help with the dryness and will give a very good glow to my skin.

Solution b

For the dark sport and the discoloration glutathione will help with fading and will also balance the PH of the skin. The two ingredients together will fix all the injure and problem my skin have.

Comparison

Opportunity Analysis

Features

Solution a

Solution b

Homemade lotion

Store lotion

Dryness

Moisture very good

Moisture just little bit

Dark spot

Fade all the dark spot

Fade the dark spot bur can still being seeing

Hyper pigmentation

Make the skin tone uniform

Make the skin tone uniform

Table 1 Comparable features The aforementioned features influence my decision making. They impact the solutions’ effectiveness.

Feasibility

Goal 1

The solution A work very well because it covers all the problem and makes the skin feel so good.

The solution B does not cover all the problem because the dark sport always shows.

Goal 2

The solution A moisture good the skin and give a very nice glow.

The solution B moisture the skin but does not give that nice glow

Goal 3

The solution A makes the skin tone even and very bright and help whit the hyper pigmentation

The solution B does not really make the skin tone even

Goal

Solution a

Solution b

Goal 1

Score

Score

Goal 2

7

4

Goal 3

9

4

Total

16

8

Table 2 Decision Matrix Goals are weighted (6, 3, 2) according to importance with the 6 as the most important. Solutions are scored on 1-10 scale, 10 represents complete success.

Recommendation

The solution A is the best because it covers all the hyper pigmentation, dark spot, dryness of the skin.

Sincerely,

Tanoa Tanoh

Tanoa Tanoh

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5 | Recommendation