Resume
Ch. 13 / Slide 1
Résumé Length
1 page
Nine or fewer years of experience
2 pages
Ten plus years of experience
3+ pages
Senior executives with many accomplishments
However: Make your résumé as long as needed to present your skills.
© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 2
Résumé Categories
Main Heading
Keep it simple and uncluttered.
Your name on a line by itself
Address (optional) and phone number
Professional sounding e-mail address
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 3
Résumé Categories
Career Objective
If included, customize for the targeted position;
be specific.
Poor:
To obtain an entry-level position with a strong company where I can utilize my skills to their fullest in advancing my career in accounting.
Improved:
To obtain a junior accountant position where my recent accounting and computer training can help an organization achieve its goals.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 4
Résumé Categories
Summary of Qualifications
Provide 3 to 8 bulleted statements.
List your most impressive qualifications: experience, skills, education, and awards.
Customize the qualifications to fit the requirements of the targeted job.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 5
Résumé Categories
Education
Name your degree, date of graduation, and institution.
List your major and GPA.
Give information about your studies, but don’t inventory all your courses.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 6
Résumé Categories
Work Experience
List your jobs. Start with the most recent.
Include employer's name, city, and state as well as dates of employment (month, year), and most significant job title.
Manager, Fleet Equipment, Kettering, Ohio. June 2018 to present.
Tax preparer, Volunteer Income Tax Assistance program (VITA). March 2018 to present. Sinclair College, Dayton, Ohio.
Salesperson, Kmart, Dayton, Ohio. April 2017 to May 2018
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 7
Résumé Categories
Work Experience
Use action verbs to describe your experience.
Summarize and try to quantify your achievements.
Include nouns for the skills and keywords of the targeted position.
Prepared state and federal tax returns for individuals with incomes under $25,000. Conducted interviews with over 50 individuals to elicit data regarding taxes. Calculated legitimate tax deductions and recorded them accurately.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 8
Résumé Categories
Capabilities and Skills
Highlight your technical skills. Mention ability to use Web applications, software programs, social media, and communication technology tools.
Emphasize your nontechnical skills. Give evidence of communication, management, and interpersonal skills. Employers want more than empty assurances.
Organized holiday awards program for 1,200 attendees and 140 awardees. Praised by top management for enthusiastic teamwork and achievement.
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Awards
Dean’s list
Scholarships
Volunteer
Certificates
© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 9
Résumé Categories
Awards, Honors, and Activities
Show that you are well-rounded.
List awards and extra-curricular activities, especially if they demonstrate leadership, teamwork, reliability, initiative, and efficiency.
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Final Tips
Don’t include personal info such as birth date, marital status, height, weight, etc.
Consider whether it’s necessary to include your home address.
Have references available but don’t list them on your résumé.
Double-check for parallel phrasing.
Avoid personal pronouns.
© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 10
Résumé Categories
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 11
Résumé—Final Tips
If you print, use quality paper and a quality printer.
Have a friend or colleague critique your résumé.
Proofread! Proofread! Proofread!
Nothing kills a résumé faster than a typo or misspelled word.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 12
Poor Résumé
RÉSUMÉ OF
JENNIE JENKINS
3320 Lafayette Street, #12, San Leandro, CA 94561 jigglegirl@gmail.com
OBJECTIVE: An entry-level position where my proven communication, accounting, and administrative skills could be utilized in a path to management.
DEGREE from San Francisco State University, Broadcast Communication Arts, Bachelor of Arts. 3.2 in major.
EXPERIENCE
Apprentice KPFA – 94.1 in Berkeley, CA. Duties included scheduling studios. Also recruited staff. Some paperwork. Often given responsibility to act as production manager. 10/15 to present.
Pacifica House
Position of financial manager. Duties included payroll and benefits for employees of shelter. Was responsible for books, also for cash transactions. Took care of some donations. Expected to help raise funds. I prepared all payroll reports. Also petty cash. Chaotic. Underfunded.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 13
Poor Résumé
Spring, 2017
Worked one spring with Renaissance Rainbow, which is a performance arts troupe operating out of San Francisco. My duties included scheduling interviews with print and broadcast journalists. Was responsible for volunteers and publicity.
Other temporary positions
Manpower, Inc. San Francisco. Worked at many different places as temp.
2014-2017. Dohring Company. File clerk, receptionist, general duties.
Other places. Good Earth Restaurant – server – 2013-2014
Personal
Self-starter, can finish jobs without supervision.
Marital status: single Birth: 6/16/88
Health: Excellent Hobbies, Knitting, singing, like to read
First Baptist Gospel Choir Awards: Spirit Award, Oakland H.S.
Dean’s List, college, 2 semesters
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 14
Improved Résumé
Jennifer Marie Jenkins
3320 Lafayette Street, #12
San Leandro, CA 94561
(415) 781-5592
jennifer.jenkins@gmail.com
Objective: Administrative position involving accounting, employee benefits, customer service.
SUMMARY OF QUALIFICATIONS
Two years’ experience in responsible administrative and accounting positions
Disciplined self-starter; able to work well without supervision
Proficient with PCs including Word 2016, Excel, and social media
Can be counted on to follow through on every detail until a task is successfully completed
BA degree, San Francisco State University
RELEVANT EXPERIENCE
Apprentice, Radio Production, KPFA – 94.1, Berkeley, CA
Schedule studios, recruit support staff, act as production manager
Process scripts, permissions, and logs for weekly productions
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 15
Improved Résumé
Financial manager, The Pacific House (shelter), San Francisco, CA
Used computer to manage payroll, employee benefits for staff of 26
Completed all projects on time, despite chaotic environment
Managed agency’s cash flow involving funder reimbursements, in-kind donations, and fund-raising
Processed all accounts payable and receivable, monthly and quarterly statistical reports for local, state, and federal funding agencies; oversaw petty cash
Designed flow sheet to track success of $35,000 fund-raising project
Publicity coordinator, Renaissance Rainbow (performance arts troupe), San Francisco, CA
Scheduled all media interviews, supervised volunteers
Coordinated publicity mailings for African-American Performance Arts Festival
Temp positions, Manpower Temporary Services, San Francisco, CA
Developed customer service skills as telephone interviewer for Dorhring Company
Maintained files, routed incoming telephone calls, input employee progress journals, prepared interoffice memos, recorded accounts payable checks, keyboarded accounts payable correspondence, learned e-mail systems and software programs in various assignments
EDUCATION
BA in Broadcast Communication Arts, San Francisco State Univ., 2014
GPA in major: 3.2
Dean’s list, 2 semesters
2017-18
2017, Spring
2014-16
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 16
Preparing a LinkedIn Résumé
Write a solid profile with a captivating headline.
Provide a professional photo.
Customize your public profile and URL.
Use specific keywords in your career summary.
Solicit recommen-dations.
Update your status regularly.
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Learning Outcome 5
Ch. 13 / Slide 17
Enhance your job search and résumé by taking advantage of digital tools.
© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 18
Maximizing the Rank of Your Résumé
Include specific keywords or keyword phrases.
Focus on nouns.
Use variations of the job title.
Concentrate on the skills section.
Keep the formatting simple.
Use conventional headings.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 19
Showcase Your Qualifications in a Career E-Portfolio
Include relevant coursework.
Show career-specific résumé, cover message.
Present work examples to show off your talent.
Link to
digital files,
websites, or projects that highlight your skills.
Display awards, certificates, reference letters.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 20
Video Résumé
A video résumé enables you to demonstrate public speaking, interpersonal, and technical skills.
Done well, it might give you an edge. Done poorly, it could drop you from contention.
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© 2019 Cengage Learning®. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website or school approved learning management system for classroom use.
Ch. 13 / Slide 21
Reasons for Print-Based Résumés
Prepare one basic print-based traditional résumé. It will be useful for the following:
Distributing at job interviews
Sharing in person-to-person networking
Giving to recruiters at job fairs
When competing for a job that does not require electronic submissions
Customize your one basic résumé for various job applications and for your LinkedIn Profile.
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