Assessment 5: Project Quality Management

The following resources provide information about managing project quality:

• PMBOK® Guide. • Part 1: Chapter 8, "Project Quality Management,"

pages 271–305. • Kerzner, H. (2017). Project management: A systems

approach to planning, scheduling, and controlling (12th ed.). Hoboken, NJ: Wiley.

• Chapter 20, "Quality Management," pages 697–728. • Cîrţînă, L. M., Cîrţînă, D., & Davaris, A. (2015). Quality

assurance as major process of quality management in projects. Applied Mechanics and Materials, 809–810, 1305–1310.

• Dovleac, R., & Ionică, A. (2017).Quality management techniques embedded in agile project development. Paper presented at the 8th International Conference on Manufacturing Science and Education – MSE 2017 "Trends in New Industrial Revolution," Sibiu, Romania.

The following resources provide information about continuous improvement:

• Kerzner, H. (2017). Project management: A systems approach to planning, scheduling, and controlling (12th ed.). Hoboken, NJ: Wiley.

• Section 21.4, "Continuous Improvement," pages 742–743.

• Eaidgah, Y., Maki, A. A., Kurczewski, K., & Abdekhodaee, A. (2016). Visual management, performance management and continuous improvement: A lean manufacturing approach. International Journal of Lean Six Sigma, 7(2), 187–210.

• Kovach, J. V., & Fredendall, L. D. (2015). Learning during design for Six Sigma projects-A preliminary investigation in behavioral healthcare. Engineering Management Journal, 27(3), 109–123.

• Gonzalez Aleu, F., & Van Aken, E. M. (2016). Systematic literature review of critical success factors for continuous improvement projects. International Journal of Lean Six Sigma, 7(3), 214–232.