reflective discussion
Required Reading
Global Text Project (2017), Operations management: Special topic: supply chain management. OpenStax CNX. Retrieved from: https://cnx.org/contents/EEichvM_@5/Operations-management-What-is-
Global Text Project (2017), Operations management: The input/output transformation model. OpenStax CNX. Retrieved from https://cnx.org/contents/_yBkSAt4@4/Operations-management-The-inpu
McCarty, Kelsey, Gallien, et al. (2012, January 3). Massachusetts General Hospital's Pre-admission Testing Area (PATA) . MIT Sloan School of Management. Case: 11–116. Retrieved from https://mitsloan.mit.edu/LearningEdge/operations-management/PATA/Pages/default.aspx Note - Copy link in your browser for going directly to the reading.
Pink, Daniel H.(2001, August 31) Who Has the Next Big Idea? Fast Company Magazine, Retrieved from https://www.fastcompany.com/43595/who-has-next-big-idea
How the U.S. Dept. of Labor measure productivity. (2017). U.S. Dept. of Labor, Bureau of Labor Statistics. Retrieved from http://www.bls.gov/bls/productivity.htm
Optional Reading
Arnst, C. (2010). A Team Effort to Re-Engineer Care at Hospitals, U.S. News & World Report. Washington: Jul 2010. p. 1, retrieved from: http://health.usnews.com/health-news/best-hospitals/articles/2010/07/26/a-team-effort-to-re-engineer-care-at-hospitals
Purdue's Online Writing Library. (2017). Retrieved from (OWL) https://owl.english.purdue.edu/owl/resource/560/02/
Torres, C., & Feld, A. (2010). Campbell's quest for productivity. Businessweek. Retrieved from https://www.bloomberg.com/news/articles/2010-11-24/campbells-quest-for-productivity
Watson, R. (2010). Freight capacity will tighten, carrier executives predict, Transport Topics. Alexandria: Nov 22, 2010. pp. 3-4, AN(815411742)
NOTE: For your convenience, where applicable, each source’s Accession Number (AN) is listed. For easy access to the source, enter the AN into the search line of the Trident Online Library.
Module 2
Required Reading
Sierra. F. (2013), Total quality management. [YouTube video]. Retrieved from https://www.youtube.com/watch?v=gJk_I1h914I
Global Text Project (2017), Operations management: Special topic: Total Quality Management. OpenStax CNX. Retrieved from http://cnx.org/contents/2a279ebf-9d2b-4e95-8682-195a1afc2d4b@4
Global Text Project (2017), Operations management: Special topic: just-in-time and lean systems. OpenStax CNX. Retrieved from http://cnx.org/contents/bbb730ed-34b5-40f9-b75b-11b3b727d142@4
Ching-Chow Yang (2010). Six Sigma, Quality Management and Six Sigma, Abdurrahman Coskun (Ed.), InTech, Retrieved from: https://www.intechopen.com/books/quality-management-and-six-sigma/six-sigma
Madar, A. (2015). Implementation of total quality management Case study : British Airways. Bulletin of the Transilvania University of Braşov Series V: Economic Sciences, 8(57), No. 1. Retrieved from https://docplayer.net/21331451-Implementation-of-total-quality-management-case-study-british-airways.html
Maher Lazreg (2010). Integrated Model Linking Maintenance Excellence, Six Sigma and QFD for Process Progressive Improvement, Quality Management and Six Sigma, Abdurrahman Coskun (Ed.), InTech, Retrieved from: https://www.intechopen.com/books/quality-management-and-six-sigma/integrated-model-linking-maintenance-excellence-six-sigma-and-qfd-for-process-progressive-improvemen
The History of Quality. (2019). Retrieved from https://asq.org/quality-resources/history-of-quality
Optional Reading
Halliday, J. (2010). Once-mighty GM searches for level road. Adweek. New York: Jun 7, 2010. Vol. 51, Iss. 23; p. 11. EBSCO (AN 51393193)
iSixSigma. (2009). Statistical Six Sigma Definition. Retrieved from http://www.isixsigma.com/new-to-six-sigma/statistical-six-sigma-definition/
Mehrjerdi, Y. (2011). Six Sigma: Methodology, tools and its future. Assembly Automation, 31(1); pp. 79-88. [Trident Online Library] AN(855071335)
Tague, N. (2004), Excerpted from The Quality Toolbox, Second Edition, ASQ Quality Press, Retrieved from http://asq.org/learn-about-quality/data-collection-analysis-tools/overview/control-chart.html
ISO9000 Quality Standard. (n.d.). Free management library. Retrieved from http://managementhelp.org/quality/iso9000/iso9000.htm
ASQ Learning about Quality. (2017). Malcolm Baldrige National Quality Award. Retrieved from http://asq.org/learn-about-quality/malcolm-baldrige-award/overview/overview.html
Department of Trade and Industry. (n.d.) The original quality gurus . Retrieved from https://www.businessballs.com/dtiresources/quality_management_gurus_theories.pdf
Purdue's Online Writing Library. (2017). Retrieved from (OWL) https://owl.english.purdue.edu/owl/resource/560/02/
NOTE: For your convenience, where applicable, each source’s Accession Number (AN) is listed. For easy access to the source, enter the AN into the search line of the Trident Online Library.
Module 3
Required Reading
FulfillmentbyAmazon. (2017). How Amazon Receives Your Inventory. [YouTube video]. Retrieved from https://www.youtube.com/watch?v=dAXdeqcHBp4
Global Text Project (2017), Operations management: Special topic: supply chain management. OpenStax CNX. Retrieved from http://cnx.org/contents/75440fa9-37ba-47fa-95f2-0520dd17e44f@4 .
Carvalho., H. & Cruz-Machado, V. (2011). Integrating Lean, Agile, Resilience and Green Paradigms in Supply Chain Management (LARG_SCM). Supply Chain Management, Pengzhong, L.(Ed.). DOI: 10.5772/14592. Retrieve from https://www.intechopen.com/books/supply-chain-management/integrating-lean-agile-resilience-and-green-paradigms-in-supply-chain-management-larg-scm-
Ambe, M., & Badenhorst-Weiss, J. (2011). Managing and controlling public sector supply chains, Supply Chain Management, Pengzhong, L. (Ed.), DOI: 10.5772/14696. Retrieved from https://www.intechopen.com/books/supply-chain-management/managing-and-controlling-public-sector-supply-chains
Magretta, Joan. The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell . Harvard Business Review 76, no. 2 (1998): 73–84.
Optional Reading
ABC News. (2012), November 26). Inside Amazon: Secrets of an online mega-giant. [YouTube video]. Retrieved from https://www.youtube.com/watch?v=zknLfU7GJIw
Banker, S. (2015, December 2). New solutions for supply chain risk management: A case study. Forbes. Retrieved from https://www.forbes.com/sites/stevebanker/2015/12/02/new-solutions-for-supply-chain-risk-management-a-case-study/#7e3b583140eb
Maslaric, M., & Groznik, A. (2011). Towards Improving supply chain coordination through business process reengineering.Pengzhong, L. (Ed.), DOI: 10.5772/14754. Available from: https://www.intechopen.com/books/supply-chain-management/towards-improving-supply-chain-coordination-through-business-process-reengineering
Hammer, Michael. Reengineering Work: Don't Automate, Obliterate . Harvard Business Review 68, no. 4 (1990): 104–12.
Fung, Victor. Fast, Global and Entrepreneurial: Supply-Chain Management, Hong Kong Style . Harvard Business Review 76, no. 5 (1998): 103–14.
Module 4
Required Reading
Global Text Project (2017), Operations management: Operations decisions. OpenStax CNX. Retrieved from http://cnx.org/contents/c8dacec9-5c48-486d-8602-f2b279d79940@4 .
Pink, Daniel H. Who Has the Next Big Idea? Fast Company Magazine, August 31, 2001.
Inma, R. (2017). Capacity planning. Retrieved from from http://www.referenceforbusiness.com/management/Bun-Comp/Capacity-Planning.html
Iimtsvideo. (2013, August 27). Forecasting Techniques. [YouTube video]. Retrieved from, https://www.youtube.com/watch?v=5ORwXeP3NXw
Walonick, D. (1993). An Overview of Forecasting Methodology, Statpac, retrieved from http://www.statpac.org/research-library/forecasting.htm
De Felice, F., Petrillo, A., & Monfreda, S. (2013). Improving operations performance with world class manufacturing technique: A case in automotive industry, operations management. Schiraldi, M. (Ed.), , DOI: 10.5772/54450. Retrieved from: https://www.intechopen.com/books/operations-management/improving-operations-performance-with-world-class-manufacturing-technique-a-case-in-automotive-indus
Kootanaee, A., Babu, N., & Talari, H. (2013). Just-in-Time manufacturing system: From Introduction to Implement, International Journal of Economics. Business and Finance, Vol. 1, No. 2, March 2013, PP: 07 – 25. Retrieved from http://www.ijebf.com/IJEBF_Vol.%201,%20No.%202,%20March%202013/Just-in-Time%20Manufacturing%20System%20%20Just-in-Time%20Manufacturing%20System.pdf
Optional Reading
Chacón, E., Cardillo, J., Chacón, R., & Zapata, G. (2012). Online production scheduling and re-scheduling in autonomous, intelligent distributed Environments. Righi, R. (Ed.), InTech, DOI: 10.5772/25933. Retrieved from: https://www.intechopen.com/books/production-scheduling/online-production-scheduling-and-re-scheduling-in-autonomous-intelligent-distributed-environments
Jorge Luis Gonzalez-Trujillo (2010). Virtual Work Group Collaboration in a Manufacturing Process, Process Management, Maria Pomffyova (Ed.), InTech, DOI: 10.5772/8450. Available from: https://www.intechopen.com/books/process-management/virtual-work-group-collaboration-in-a-manufacturing-process
Croft, J. (2010). Gulfstream to invest $500m in R&D, production capacity, Flight International. London: Nov 23-Nov 29, 2010. Vol. 178, Iss. 5267; p. 24, AN(818452702)
NOTE: For your convenience, where applicable, each source’s Accession Number (AN) is listed. For easy access to the source, enter the AN into the search line of the Trident Online Library.