Reflection Paper (APA 900 words) Using the text, Crucial Accountability. 6 References total
Using the text, Crucial Accountability, you will be making some key discoveries about areas that you both succeed and struggle with in keeping yourself and others accountable.
Introduction
• Answer, what is a crucial conversation?
• Describe a crucial conversation that you have had.
After reading the textbook, take the self-assessment test (Appendix A, pp. 247-251) and look at your results. The survey is divided in the seven chapters of the book that cover the crucial accountability skills (five questions each).
• Look at your results chapter by chapter.
• Choose two of the seven areas where you scored the most “yes” answers.
o Observe analyze and reflect on those specific areas.
o Where in the process do the two areas for improvement exist for you?
1) Work on Me First, 2) Create Safety, or 3) Move to Action
The seven areas: Choose What and If, Master My Stories, Describe the Gap, Make it Motivating, Make it Easy, Stay Focused and Flexible, Agree on a Plan and Follow Up
• Does your MVS give you any insights as to patterns you have when it comes to handling issues of accountability?
Conclusion
• Create your own best practices (examples are found in the text and the PowerPoint slides).
o List of how you can improve your accountability to yourself and others as you navigate bad behavior and broken promises in your work/home/school/ life relationships.
Required Texts：Patterson, K., Grenny, J., MaxField, D., McMillon, R., & Switzler, A. (2013). Crucial accountability. New York, NY: McGraw Hill Education.