LED- DEVELOPING GROUPS AND TEAMS
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Jamie and Paul are assigned to work together on a manual for novice social workers. They decide to divide up the work by chapters – one chapter is authored and signed by Jamie, the other by Paul. They know that if their work is accurate and up-to-date, one of them will be promoted, while the other person will remain in their current position. Their relationship in this work is likely to be
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Cooperative |
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Competitive |
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Dependent |
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Individualistic |
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1 points
QUESTION 2
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Joan walks by Paul and greets him with a smile and a “How are you?” Paul starts to describe his health, only to see that Joan is already a block away. Which one of the seven basic elements of communication was not appropriate in this situation?
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Channel |
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Decoding |
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Encoding |
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Sender’s intentions |
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1 points
QUESTION 3
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Gonzo, a 13-year old boy often makes up stories and tells them as truth. His friends know that about him, but they don’t mind. Yesterday, a pair of sneakers went missing from the locker room. Gonzo actually saw a boy take them, and when he told the others about what he saw, they did not believe him because, in the eyes of his peers, Gonzo
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Does not seem credible |
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Does not have relevant expertise on the topic |
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Is not warm and friendly enough |
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May have ulterior motives |
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1 points
QUESTION 4
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Mr. Fox is recognized as a master teacher yet the school board does not act on his suggestions for change. You could say that he is a __________individual in the school where he works.
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Low status with high power |
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Low status with low power |
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High status with high power |
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High status with low power |
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1 points
QUESTION 5
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Your team works together on a presentation you will give on nature preservation in your area. The following are all examples of promotive interaction patterns except one. Which one?
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Listen to feedback on how well the team has worked together |
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Give feedback on the main arguments that a group member presented |
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Explain what you gleaned from an article you have read |
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Take notes of an article you are reading |
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1 points
QUESTION 6
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Which of the following is the best example for a group?
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College students listening to Professor Hamilton’s lecture |
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Shoppers at the local grocery store taking advantage of the sale |
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Members of Brazil’s soccer team playing against England |
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People from a suburb commuting to work |
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1 points
QUESTION 7
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A competent group member is able to pay attention to both
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The content and the process of group work |
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Observing the way the group works and the roles group members take on |
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The feedback given and the principles of experiential learning |
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The principles of experiential learning and effective role playing |
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1 points
QUESTION 8
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Based on the START guide to formulating group goals, which of the following is a good group goal?
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For the Moms’ Club of Ashton – each and every one of us will get fit by the end of summer
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For the faculty of Woodbury University – we will learn the basics of knitting (casting on stitches, purling, binding off) by the end of this month
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For the Runners’ Association of St. Paul – By the end of July, we will be able to run the marathon in 4 hours
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For the members of a sorority – we will get the Nobel Prize in 2 years |
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1 points
QUESTION 9
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Kurt Lewin’s term “action research” means that
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Research should take place through observation in real life settings |
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Theories should have practical significance in solving social problems |
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Researchers should enter the life space of the experimental subjects |
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Practitioners are more important than theorists when it comes to solving social problems
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1 points
QUESTION 10
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As spring rolled around, Gregory‘s study group decided to get fit together. Playing soccer sounded like a fun way to do it. This is the goal they have come up with: we will get fit by kicking the ball around three times a week. This goal satisfies all of these criteria EXCEPT one. Which one?
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Trackable and measurable |
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Achievable but challenging |
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Relevant |
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Transfer |
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1 points
QUESTION 11
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Which of the following is NOT a group?
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Members of Brazil’s soccer team playing against England |
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Students of an inner-city high school |
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Mexican Americans living in L.A. |
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Passengers waiting for flights to take off |
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1 points
QUESTION 12
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The following is a goal for the employees of IRS: we will learn the basics of chess (setting the table, basic moves and strategies, chess etiquette) by the end of this month. What’s wrong with this goal?
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Specific |
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Trackable and measurable |
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Achievable but challenging |
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Relevant |
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1 points
QUESTION 13
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A crucial difference between pseudogroups and traditional work groups is that pseudogroup members _______, whereas in traditional work groups _________.
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Don’t talk to each other; they communicate to a certain extent |
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Compete against each other; they communicate about how the work will get done
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Commit themselves to the shared goals of the group and communicate only to achieve that; they withhold information from each other
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Are forced to work together; they work together happily |
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1 points
QUESTION 14
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When analyzing group communication, we pay attention to three levels of interaction. These are the three levels EXCEPT one. Which one?
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The relative frequency and length of communication acts |
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Patterns of triggering communication acts |
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Depth of discussion |
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Who communicates to whom |
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1 points
QUESTION 15
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Mikel and Alicia are meeting to try to help their charity raise money. Which is an example of a good operational goal?
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Come up with three ideas for raising $300 in the next two weeks |
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Discuss how to better our future fund-raising |
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Make conclusions about what’s wrong with our fund-raising |
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How to get all members to raise money |
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1 points
QUESTION 16
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Hidden agendas are
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Heterogeneous, conflicting goals among group members that can interfere with group effectiveness
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Homogeneous goals among group members that are not aligned with the dominant group goal
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Personal goals unknown to other group members and not in agreement with the dominant group goal
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Goals inaccessible to all group members that are in agreement with the dominant group goal
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1 points
QUESTION 17
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Milgram’s (1974) study on obedience to authority showed the power of
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Status |
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Norms |
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Roles |
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Group structure |
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1 points
QUESTION 18
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As the message gets passed on through several people, the amount of information contained in the message gets reduced, and the message itself gets shorter. This process is called:
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Assimilation |
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Integration |
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Leveling |
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Sharpening |
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1 points
QUESTION 19
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James Barrett is a tax auditor working for the IRS. When his wife asks for help for her private company’s tax evasion, Mr. Barrett will probably experience _______.
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Norm conflict |
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Role conflict |
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Status conflict |
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Identity crisis |
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1 points
QUESTION 20
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In experiential learning, it is most important to
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Have many experiences |
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Discuss experiences |
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Read about experiences |
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Reflect on experiences |
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1 points
QUESTION 21
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Henry and Moya are talking about a TV show over dinner at a quiet restaurant. Henry is telling her how interesting the last episode was. It turns out Moya really dislikes that show. Noise in this case is present in the
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Channel |
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Sender |
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Receiver |
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Transmission |
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1 points
QUESTION 22
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Len and Krista have a 5-month old baby, Henry. Krista takes care of him during the day and Len is responsible for his well-being at night. Henry sleeps well at night if he gets good naps during the day. However, if he is overtired, by the time his evening bedtime rolls around he wakes up several times during the night and is hard to soothe. Len and Krista’s relationship can be described as
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Cooperative |
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Competitive |
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Dependent |
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Individualistic |
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1 points
QUESTION 23
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Experiential learning may be defined as a sequence of
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Formulating an action theory, testing it, assessing it, reflecting on the experience and modifying the action theory
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Testing an action theory, reflecting on the experience, assessing it, formulating theory and then modifying it
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Assessing an action theory, reflecting on the experience, testing the theory and then modifying it
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Assessing an experience, reflecting on the action theory, testing the theory and then modifying it
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1 points
QUESTION 24
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In experiential learning, it is crucial to
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Accumulate a lot of experience |
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Formulate the correct action theory right from the beginning |
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Integrate experience with theory |
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Avoid discussing your experience with people who are not versed in group dynamics
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