project risk, deliverable and issues
Week 2
Supervisor
1. What the hell are we supposed to do?
2. Advice for client questions.
3. Explain the assignment process.
4. What happens if one of our team members doesn't show up?
5.
Client
1. What services do you provide customers? (Done)
2. Can you tell us about the products you offer? (Done)
3. What value does your product provide to your customers? (Done)
4. Who are your Target audience? (done)
5. Who are your key competitors? https://www.instagram.com/billy__bubbles/?hl=en https://www.facebook.com/BillyBubblez/
6. How’s the business currently operating? (Website wise, how does the business handle the day-to-day operations?) (Done)
7.
8. What do you expect from the online booking and sales system? (Done)
9. What do you expect from Social media marketing? (Done)
10. Are there other social media platforms you wish to expand to? (kinda ) ( https://smra-global.org/resources/Documents/Sparkling%20Water%20Social%20Media%20Listening%20Report%20pdf.pdf )
11. By the end of the project, what do you wish to be achieved? (Done)
Friday mornings
Define problems and scope? How do you measure success?
Opportunities
Ask the client about frequency of the meetings, timing duration
Ask for regular scheduling
Agenda, what are we deciding for the meeting
Journal
What would you like us to do? What do you need?
Establish the big picture, the framework of the project.
This stage is the fact finding stage. Understand the whole situation.
Make the client understand the purpose of this session.
Don’t commit to anything from the client wish list
Notes:
Website need to talk about its value for money (market price 19-30 as there is is around 10)
Has to be delivery as full canisters are not safe
Dedicated days and times for deliveries
Wants to be able to track of how long it has taken them to exchange, can send out reminders to them
Have two options for customers to contact (messenger, and email)
Want social media to expand out of the community
What value are given to customers = savings
End goal - website, tracking system (email and reminders), visibility and each on social media platform
Target market- mostly families and some older couples (30 and up)
Key competitors - billy bubbles, soda stream, soda king
Social media platform- maybe expand to instagram