Project 4: Develop the Training and Operations Plan

CCA 630 Project 4 learning Objectives 1.1: Organize document or presentation clearly in a manner that promotes understanding and meets the requirements of the assignment.

1.1.1: Present material in clear and/or logical order appropriate to task. 1.1.2: Articulate thesis and purpose clearly. 1.1.3: Support thesis and purpose fully. 1.1.4: Transition smoothly and develop connections from point to point. 1.1.5: Create coherent progress from introduction through conclusion. 1.1.6: Complete assignment in accordance with instructions.

1.4: Tailor communications to the audience. 1.4.1: Identify target audience. 1.4.2: Explain unfamiliar terms and material. 1.4.3: Employ precise, appropriate language. 1.4.4: Use audience-appropriate, consistent tone. 1.4.5: Avoid language which indicates bias against individuals/groups their affiliations, orientations and beliefs.

1.7: Create neat and professional looking documents appropriate for the project or presentation. 1.7.1: Create a professional-looking and relevant presentation that delivers the desired content. 1.7.2: Employ visual aids and multi-media tools as appropriate to enhance the presentation message. 1.7.3: Cite sources for visual aids and multimedia supports as necessary.

8.3: Assess management and operational risks associated with cloud. 8.3.1: Assess and select a framework to be used for risk management. 8.3.2: Document risks associated with sensitive data. 8.3.3: Document risks associated with regulatory compliance. 8.3.4: Document a disaster recovery plan, including a disaster recovery testing plan. 8.3.5: Determine risks associated with a vendor, including potential acquisition. 8.3.6: Perform a risk/benefit analysis of a cloud solution.

9.2: Develop a user training plan. 9.2.1: Identify areas where user training is needed. 9.2.2: Identify subject matter experts. 9.2.3: Develop applicable training materials. 9.2.4: Perform quality review and test the training materials with a test group. 9.2.5: Develop a training schedule that meets business constraints.

10.3: Configure cloud management tools and software. 10.3.1: Identify the needs and purpose of the cloud management tools and software. 10.3.2: Evaluate and compare the various cloud management tools and software available. 10.3.3: Configure the selected software. 10.3.4: Implement security measures, controls, and mitigation techniques. 10.3.5: Assess, monitor, and validate the performance and outcomes of the software.

10.4: Configure cloud orchestration and automation software. 10.4.1: Identify cloud settings available through orchestration software. 10.4.2: Identify cloud resources appropriate for automatic provisioning. 10.4.3: Install and configure cloud orchestration software. 10.4.4: Set up automated tasks within the orchestration software. 10.4.5: Implement security measures, controls, and mitigation techniques. 10.4.6: Test and verify the operation of the automated tasks.

10.5: Configure service catalog software to support various users’ needs. 10.5.1: Analyze the need for a service catalog feature for the business. 10.5.2: Identify the various templates or preconfigured VMs that are needed. 10.5.3: Configure the templates and VMs. 10.5.4: Configure the service catalog software. 10.5.5: Implement security measures, controls, and mitigation techniques. 10.5.6: Test and verify the service catalog software.