Reflect project

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Project2B.docx

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Dear Mr. Moynihan:

I have always been very interested in working for Bank of America. As an international student, one of the first things I did when I came to the United States was to get a debit card from BOA. I am writing to apply for the Relationship Banker internship that posted at Torrey Hills branch website.

The recruitment states that Relationship Bankers are responsible for assisting and educating customers on self-service banking options and building and deepening customer relationships. Last winter, I worked as Relationship Banker in Industrial and Commercial Bank of China in Shanghai. I answered customer inquiries and concerns, and ensured customers are connected to the appropriate specialists. I’ve learned all the skills for Relationship Bankers.

As a senior Economics major at the San Diego State University, I plan to graduate in three and a half year. For the past three years, I’ve joined the Chinese Students Association and participated volunteer organization. I have developed excellent time management ability and strong organizational skills.

Thank you for your time and consideration. Please feel free to email me or call my cell phone 6195086864. I hope to hear from you soon.

Sincerely,

Rao Hua

EDUCATION

Bachelor of Arts Degree in Economics May 2019

SSWDDD GPA: 3.32

Relevant Courses: Economics of Strategy, Money and Banking, International Economics Problem

EXPERIENCE

Public Relations Department August 2016 - present

Chinese Students Association, San Diego State University

· Establish a good cooperative relationship with potential partners of enterprises and institutions, so as to provide materials for the major activities

· Invite school principals, Chinese ambassadors, company recruitment department to give lectures and provide related information for international students

· Maintain communication with other universities

Relationship Banker Intern

Industrial and Commercial Bank of China, Shanghai December - January 2018

· Engage customers in the lobby to assist, educate customers on how to conduct simple transaction through Self Service technologies

· Work with retail customers to build and deepen relationships by recommending the best products, services and solutions

Jobtoberfest Volunteer

San Diego Committee on Employment of People with Disabilities October 2018

· Guide people to the meeting room and give their schedule

· Provide assistance to people with disabilities

SKILLS

Cross-cultural communication

Fluent in Mandarin and Cantonese

Proficient in Microsoft Word, Excel, and PowerPoint