| | | Cost-Benefit Analysis |
| | 2019 | 2020 | 2021 | 2022 | 2023 | Total |
| Increased Business | $ 2,000 | $ 2,120 | $ 2,247 | $ 2,382 | $ 2,525 |
| Insurance Savings | $ 200 | $ 200 | $ 200 | $ 200 | $ 200 |
| Storage savings | $ 8,000 | $ 8,000 | $ 8,000 | $ 8,000 | $ 8,000 |
| Staff Reduction (1 less person) | $ 1,000 | $ 1,000 | $ 1,000 | $ 1,000 | $ 1,000 |
| Faster Processing | $ 1,100 | $ 1,100 | $ 1,100 | $ 1,100 | $ 1,100 |
| TOTAL BENEFITS: | $ 12,300 | $ 12,420 | $ 12,547 | $ 12,682 | $ 12,825 |
| PV OF BENEFITS: | $ 11,827 | $ 11,483 | $ 11,154 | $ 10,841 | $ 10,541 |
| PV OF ALL BENEFITS: | $ 11,827 | $ 23,310 | $ 34,464 | $ 45,305 | $ 55,846 | $ 55,846 |
| 1 Server | $ 3,000.00 | $ - 0 | $ - 0 | $ - 0 | $ - 0 |
| 2 New Workstation @ 1,250 | $ 2,500.00 | $ - 0 | $ - 0 | $ - 0 | $ - 0 |
| 1 Printer / Fax / Copier Machine | $ 1,200.00 | $ - 0 | $ - 0 | $ - 0 | $ - 0 |
| 1 Server Software | $ 300.00 | $ - 0 | $ - 0 | $ - 0 | $ - 0 |
| 2 Worstation Software @ 250 | $ 500.00 | $ - 0 | $ - 0 | $ - 0 | $ - 0 |
| Development Labor | $ 9,000.00 | $ - 0 | $ - 0 | $ - 0 | $ - 0 |
| Total Development Costs: | $ 16,500.00 | $ - 0 | $ - 0 | $ - 0 | $ - 0 |
| Hardware | $ 950 | $ 974 | $ 998 | $ 1,023 | $ 1,049 |
| Software | $ 450 | $ 461 | $ 473 | $ 485 | $ 497 |
| Operational Labor (maintenance) | $ 1,500 | $ 1,537 | $ 1,576 | $ 1,615 | $ 1,656 |
| Total Operational Costs: | $ 2,900 | $ 2,972 | $ 3,047 | $ 3,123 | $ 3,201 |
| Total Costs: | $ 19,400 | $ 2,972 | $ 3,047 | $ 3,123 | $ 3,201 |
| PV of Costs: | $ 18,654 | $ 2,748 | $ 2,709 | $ 2,670 | $ 2,631 |
| PV of All Costs: | $ 18,654 | $ 21,402 | $ 24,111 | $ 26,780 | $ 29,411 | $ 29,411 |
| Total Project Benefits-Costs: | $ (7,100) | $ 9,448 | $ 9,500 | $ 9,559 | $ 9,624 |
| Yearly NPV: | $ (6,827) | $ 8,735 | $ 8,446 | $ 8,171 | $ 7,910 |
| Cumulative NPV: | $ (6,827) | $ 1,908 | $ 10,354 | $ 18,525 | $ 26,435 |
| Return on Investment: | 89.88% |
| Break-Even Point: | 1.78 |
| Intangible Benefits: | This service is currently provided by competitors improved customer satifaction. |