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MODEL THE WAY
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
Model the Way
Clarify values by finding your voice and affirming shared values.
Set the example by aligning actions with shared values.
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
Clarify Values
Find your voice
know what is most important to you
let your values guide you
say it in your own words
Affirm shared values
give people reasons to care
forge unity, don’t force it
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
People are most proud to work with leaders who affirm their shared values
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
Rarely Once in a While Sometimes Often Very Frequently 0.21 0.17 0.25 0.45 0.74
Leaders ALIGN actions WITH VALUES
Calendars
Stories
Language
Rewards
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
Credibility is the foundation of leadership. People want to follow leaders in whom they can believe.
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
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DWYSYWD
Do What You Say You Will Do
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
Set the Example
Spend your time and attention according to what is important to you and to the organization/team
Watch your language – language shapes our thoughts and actions so what you say and how you say it matters
Ask purposeful questions – questions help develop people
Seek feedback
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
Leadership who seek feedback about their behavior have the most engaged people
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.
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Impact of credibility on an organization
When people perceive their managers to have high credibility, they are more likely to:
Be proud to tell others they’re part of the organization.
Feel a strong sense of team spirit.
See their own personal values as consistent with those of the organization.
Feel attached and committee to the organization.
The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.