lead

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CHALLENGE THE PROCESS

Challenge the Process

Search for opportunities by seizing the initiative and by looking outward for innovative ways to improve.

Experiment and take risks by constantly generating small wins and learning from experience.

Challenge the process

People are are often at their best when dealing with significant change, difficulties, problems, adversity, and other challenges.

Getting extraordinary things done is often about small wins or “little victories.”

No one gets it perfect the first time they try something new. The best leaders are the best learners – and the bets creators of a learning environment.

Search for opportunities

Make something happen

Change the way things are

See opportunities where others don’t

Have a purpose in mind

Don’t challenge for challenge’ sake

Listen to and promote diverse

Be receptive to new ideas

Seek advice

People actually perceive those who as for advice as more competent than those who do not

Exercise Outsighting (see next slide)

Outsighting

Look outside your experience. Outside your organization.

Have to give your brain things it has never seen.

Do something each day so that you are better than you were the day before.

Look to your competitors.

Look to your complainers and lost customers to learn from them. Why did they leave?

Promote external and internal communication.

Compare/ask how another company would handle the situation you are handling.

Treat every job as an adventure.

Always be looking for how to improve.

Where in your organization have you neve been? Who have you not talked to?

Visit the web each day intentionally to search for something related to what you do. Also, visit sites not related to your business.

EXPERIMENT AND TAKE RISKS

Generate small wins (see next slide)

Create a climate for learning

Make it safe for others to try, to fail, and to learn from their experiences

Strengthen resilience and grit

Don’t be discouraged when things don’t go according to plan or people criticize your ideas

When a failure or setback occurs, don’t become obsessed with blaming yourself or the team

Even in times of high stress and extreme adversity, resilient leaders remain committed to moving forward and look for ways to grow

Key Actions for Generating Small Wins

Break it down.

Make a model.

Keep it simple.

Do the easy stuff first.

Accumulate yeses.

Experiment.

Give feedback.

Celebrate.