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Stakeholder Engagement in Policy Development: Observationsand Lessons from International Experience

Information Technology in a Global Economy

INTRODUCTION

· Methodology

· Useful engagementtools

· Factors that support effective tool use

· Foundations of Stakeholder Engagement

· Cases

· Case comparison

· Discussion

· Conclusion

METHODOLOGY

· Policy making increasingly involves stakeholders

· Notjust decision makers

· Technology provides many benefits

· Supports advanced complex modeling

· Allows more stakeholders to participate (engage)

· Stakeholder engagement

· Improves acceptance

· Increases policyquality

· Reducesiterations for re-work

· Two primary questions regarding technology tool use

· What types of engagement tools are useful?

· What factors support effective tool use?

STAGES OF THE POLICY PROCESS

FOUNDATIONS OF STAKEHOLDER

ENGAGEMENT

· Stakeholder engagementenhances

· Accountability

· Efficiency in makingdecisions

· Good governance

· Stakeholder

· “Any group or individual who can affect or is affected by the achievement of an organization’s objectives.”

· First phase

· Stakeholder identification andanalysis

· Stakeholder engagement

· Informing

· Consulting

· Involving

· Collaborating

· Empowering

CASES

· E-GovernmentStrategic Planning inAfghanistan

· Renewable Energy Policy for Kosice,Slovakia

· Redesigning theEuropeanUnion’s Inspection Capability

 for InternationalTrade

· Understanding Child HealthOutcomes in New Zealand

· Transportation andUrban Planning Indicator Development in theUSA

CASE COMPARISON

· Points ofcomparison

· Situation andapproach

· Types of stakeholders and participation

· Methodsfor stakeholder identification

· Methodsfor stakeholder engagement

· Tools and technologies used

· Results

SUMMARY

· Stakeholder engagement is worth the effort

· Success starts with care in stakeholder identification

· Engagement helpsbuild consensus

· Tools include

· Technology

· Legacy

· Experience helps to select the right tools for current stakeholders