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ITS 631 Paper #2 (Chapters 5 - 8) Dr. Katina Ward

100 Points Possible Open Textbook and Resources

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APA format is required. References should be listed immediately after the question that is

being answered. Each question should include at least two unique scholarly references; the

textbook is considered one unique reference (per question) regardless of how many times it is

used. All references should be from the years 2008 to present day.

Plagiarism will not be tolerated and will result in a zero grade. Please review the below

Academic Dishonesty Policy outlined in the syllabus and in your student handbook:

Academic Dishonesty Policy at a Christian Liberal Arts University committed to the

pursuit of truth and understanding, any act of academic dishonesty is especially

distressing and cannot be tolerated. In general, academic dishonesty involves the abuse

and misuse of information or people to gain an undeserved academic advantage or

evaluation. The common forms of academic dishonesty include: • cheating – using

deception in the taking of tests or the preparation of written work, using unauthorized

materials, copying another person’s work with or without consent, or assisting another

in such activities; • lying – falsifying, fabricating, or forging information in either written

or spoken presentations; • plagiarism – using the published writings, data,

interpretations, or ideas of another without proper documentation. Episodes of

academic dishonesty are reported as appropriate to the Vice President for Academic

Affairs. The potential penalty for academic dishonesty includes 1) a failing grade on a

particular assignment, 2) a failing grade for the entire course, 3) suspension or

expulsion, or (4) revocation of a degree.

Review the rubric that will be used to evaluate this paper. All work must be completed

individually. Each question should include 4-5 paragraphs and paragraphs consist of at least

3-5 sentences. If you have any questions regarding the requirements for the paper, please

contact Dr. Ward.

1. Describe the foundation of Deming’s “14 Points.”

2. Read the case: Katz Carpeting, available in the Operations Management textbook, Chapter 7. If production of standards and specials is separated, how different will JIT implementation be for production of the different products? Explain what would be needed in JIT implantation for both products.

3. Describe the two aspects to implementing the six-sigma concept.

4. Describe the ten guidelines for selecting forecasting software.