Conflict Manual Outline Review and Submission

General OUTLINE DRAFT

Conflict Management Training: Amanda Rodriguez, Susie Giraldo, Carla Da Silva, Kyle Warner, Maria Crespo

I.               Training Program - GYPSY LOXX (Fashion Industry- Retail Store)        

a.     Understanding Conflict   (CARLA DA SILVA

b.     Strategies  (CARLA DA SILVA)

c.     Steps to Resolution (CARLA DA SILVA)

II.              OBJECTIVES (AMANDA RODRIGUEZ)

a.     Short Term(AMANDA RODRIGUEZ)

b.     Long Term(AMANDA RODRIGUEZ)

III.             PRACTICE (MARIA CRESPO)

a.     Conceptual information (Description of the Project) (MARIA CRESPO)

b.     Innovative Activities (Why we are different) (MARIA CRESPO)

c.     Execution (Step by Step instructions) (susie)

IV.           CONCLUSION (KYLE WARNER)

a.     Manual  (KYLE WARNER)

b.     Resources (KYLE WARNER)

c.     Contact information (KYLE WARNER)