Reflection

Course Description:

This course focuses on the skills and knowledge to guide an organization in its best use of technology to achieve its business goals and objectives. Although technical knowledge and skills are essential for technology professionals, this course focuses on the development of more general leadership skills. The ability to communicate with a broad set of stakeholders is essential and this course will offer exercises in skills such as negotiation, persuasion, agility, coaching and facilitation through case studies, role playing and simulation. Technology leaders must also understand the elements of developing and implementing an overall IT Strategy for the organization. This course will review the various levels of strategy and how strategy is implemented through tactical and operational plans.

Course Objectives/Learner Outcomes:

·  Course Objectives/Learner Outcomes:

·  Upon completion of this course, the student will:

Analyze the concepts in the overall understanding of Information Technology which enhance the efficiency of operational efficiency within an organization.

·  Explore the various organizational learning theories to develop an understanding of the interaction of theory to practical approach.

·  Investigate the theories of globalization to enhance understanding of how various factors within the globalization framework influence operational excellency.

·  Summarize best practices to develop a greater understanding of the concepts that influence operational excellence.

·  Ascertain the importance of resource management principles that influence the success of operational excellence.

·  Be able to understand how Big Data impacts business intelligence, scientific discovery, and our day-to- day life.

Prerequisites:

There are no prerequisites for this course.

Books and Resources:

·  Required Text Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond.

https://opentextbook.site/informationsystems2019/

·  Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9

·  Recommended Resources