operations management 2
Practice Operations
Practice Operations (PO) is a 3D, interactive, game-based simulation developed by McGraw-Hill Education. It allows management students to visualize how operations management’s key concepts function in a manufacturing scenario. PO provide a simple simulation for a clothing manufacturing and distribution company, named Kibby & Strand, where the player/student plays the role of an operations manager who is incharge of production decisions that include “placing bids for contracts, managing physical and human resources, ordering raw materials, turning them into refined clothing, and shipping the final products to the client”. PO aims to expose students to some issues related to the production process, supply chain management, inventory management, warehouse layout, scheduling, human resource, quality management and control, capacity planning and customer satisfaction.
Learning Objectives
1. Illustrate the role and responsibilities of the operations manager and the possible challenges that he/she may face.
2. Demonstrate the importance of operations management and process thinking
3. Provide a simple simulation for a manufacturing scenario to understand the structure of a production process
4. Illustrate an example of how products move in the production floor and ship to clients
5. Illustrate how receiving, production and shipping tasks are organized and related to the production process
6. Apply operations management decisions that involve production process, supply chain management, inventory management, layout, scheduling, human resource, quality management, and capacity planning.
Assignment Instructions
: The assignment consists of THREE core tasks: Task1: Play Practice Operations o Go to https://www.mhpractice.com/products/Practice_Operations" https://www.mhpractice.com/products/Practice_Operations and click on “Play the Demo” button to start the game.
Task2: Answer the Discussion Questions
Once you complete the first task, you can start the second one where you are required to prepare PPT slides that include the answers for the following questions. Allocate a slide for each question.
1- Describe the contracts that you completed in detail such as required materials, quantity, quality …etc. (in a table)?
2 - Describe the strategies that you have applied to meet the production schedules?
3- As an operation manager, explain the factors that influence your performance? Provide minimum 4 factors within the scope of OM decisions. Make sure you show your performance result which similar to Figure 5.