Human Resources - Benefits Administrator
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Benefits Administration Coordinator wayup.com/i-j-Northwestern-Benefit-Corporation-531050204646271
Northwestern Benefit Corporation
Benefits Administration Coordinator
Atlanta, GA
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Responsibilities
Benefits Administration Coordinator Northwestern Benefit Corporation - Atlanta, GA
30326 Benefits Administration Coordinator I. Position Summary The contribution that
a Benefits Administration Coordinator (BAC) makes to Northwestern Benefit (NWB) is
to retain clients by increasing the clients value-added dependency on NWB, through
the normal functions of a Benefits Enrollment Specialist such as processing all lines of
clients enrollments, terminations and eligibility changes both through paper
applications and/or electronic application. In addition to the normal functions of a
BES, the Benefits Administration Coordinator will also be a dedicated support for the
client for enrollment & eligibility issues and projects. The BAC will manage multiple
benefits administration processes as designed by NWB and the client. The BAC will
work directly with the client on designing and documenting benefits administration
processes and revising existing documentation when necessary. It will be critical for the
BAC position to create flexible and collaborative relationships with internal staff,
carriers and employers in order to meet the position objective. II. Position
Responsibilities Manage and process all incoming enrollments, terms and change
forms, including quality review for document accuracy and completion. If documents
are incomplete, BAC will call applicable employer/employee to obtain information
and/or seek clarity. After quality review, BAC will go online to each carrier and/ or
enrollment platform to enroll and / or terminate coverage accordingly. BAC will be
responsible for notifying any COBRA administrators of terminations and/or COBRA
qualifying event updates from the client. BAC will scan and save all enrollment forms in
Zywave under the applicable clients files. Successful electronic processing will require
accuracy, focus and a great attention to detail and execution. Communicate clearly and
thoroughly with NWB employees and / or clients. Audit Enrollment Error /
Discrepancy reports for clients who utilize electronic enrollment platforms. Resolve
errors and escalate any possible technical issues. Be a Subject Matter Expert and assist
with configuration and updates within multiple Benefits Administration platforms.
Manage multiple Benefits Administration processes including but not limited to: * New
Hire Reminders to employees and/or the client * Reviewing and approving QLEs in
clients system * QLE follow up with employees and/or the client * Dependent
verification * EOI follow up with employees and/or the client and approvals in clients
system * Review and resolve electronic file error reports * Flex and COBRA audits *
Creating and managing reports in clients and carriers systems * Defaulting coverage for
new hires May perform other projects or duties as assigned. III.
Reporting/Accountability * Reports to: Manager, Benefit Administration * Supervises:
None IV. Knowledge/Experience Required * At least 3 years of experience related to
our industry, including insurance, carriers, benefits, human resources, broker/agent,
Technology field, Data Processor, electronic software applications. * High school
diploma, minimally. College degree and any other professionally-related designations
are preferred. * Benefits Administration experience preferred V. Skills/Abilities
Required * An inquisitive nature, always pressing to know more and understand more
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about the client and his/her needs. * Technology savvy, having a curiosity and
propensity to learn more about computers and other tools that make business more
effective and productive. * Strong mathematical and analytical skills enabling one to
gather data and present in a clear and understandable method to the receiving
audience. * An excellent communicator (listens, speaks and writes well). * Highly
organized and process driven; he/she is able to manage a multitude of requests, details
and follow-ups (including paperwork). * Can model and exemplify the NWB 25 Tenets.
VI. Physical Requirements/Miscellaneous * There are no physical requirements for the
position. * Drivers license and dependable car in order to accommodate some travel to
clients locations. VII. Person Description Assessment Tool(s) used for hiring in this
position: Harrison Personality Test This position description is not intended to be all-
inclusive, but to provide a general scope of the person and the position, outlining the
primary responsibilities, reporting structure, and knowledge/strengths/abilities
required to succeed. It is not a contract. 19 hours ago - save job - original job