For "The GrAde" Tutor Only (All Others Will Not Be Accepted) THANKS
Information, Way-Finding, and Analytics/Quality
Care Team-Generated Data
• Shared care plans Episodic Chronic End of life
• Team outcomes Adherence Costs Quality
Interoperable Records
• Integrated with long-term post-acute care records
Collaborative Care • Chiropractic • Dentistry
• Alternative medicine • Home
Community Support • Online community support forums and
resources for all care team members Clergy Counseling Services
• Care comparison for providers, treatments, and medications
e-Visits and e-Tools
• e-Visits as part of ongoing care
Integrated Forms: EHR
(replaced by interoperable collaborative care records)
Patient-Specific Education
• Care planning • Chronic care self-management • Reminders for daily care
Patient Access and Use
• Publish/subscribe for complete record • Distribution of record among care team • Patient-granted permissions • Patient-set privacy controls
Information, Way-Finding, and Analytics/Quality
Partner With Me
• Patient-specific predictive modeling • Patient-specific quality indicators • Patient accountability scores
e-Tools • Wellness plan • Advance care planning • Coordination of care across systems
Integrated Forms: EHR
• Clinical trial records • Immunization (public health)
Patient-Specific Education
• Materials in Spanish and the top 5 national languages
• Condition-specific self-management tools
Patient Access
• Publish and subscribe Summary of care
Interoperable Records
• Integrated with clinical trial records • Integrated with public health reporting • Integrated with claims and
administrative data
Collaborative Care • Acute • Long-term
post-acute care
• Primary care • Specialty
Patient-Generated Data
• Shared decision making
Preference- sensitive care Informed choice/consent
• Adherence reporting
Medications Self-care Wellness
• Home monitoring Devices Tele-medicine
• Directives Advance Physician orders for life-sustaining treatment Intolerances Allergies Values Preferences
Empower Me
Information, Way-Finding, and Quality
• Quality and safety reports on providers and healthcare organizations
• Patient ratings of providers, hospitals and other healthcare organizations
e-Tools
• Care plan management
• Virtual coaching
• Online nurse • Secure messaging
Integrated Forms: EHR
• Record correction requests • Advance directives (scanned)
Patient-Specific Education
• Materials in Spanish • Guides to understanding
accountable care
Patient Access: Records
• Transmit patient record electronically • Copy the patient or a healthcare
designee when sharing electronic record • EHR integrated with patient PHR
Patient-Generated Data
• Care experience surveys • Symptom assessments • Self-management diaries • Patient-generated data in EHR
Questionnaires Pre-visit Health history Demographics
Interoperable Records
Engage Me +
Information and Way-Finding
• Mobile Nearest healthcare services Symptom checker
e-Tools
• Pregnancy tracking • Fitness tracking • Healthy eating tracking
• Option to share progress and health milestones on social media
Interactive Forms: Online
• Patient profile • Register or pay a bill • Email customer service
• Schedule a clinic appointment
• Refill a prescription
Patient-Specific Education
Preventive services Follow-up appointments
Patient Access: Records
• View electronic health record • Download electronic health record
PATIENT ENGAGEMENT FRAMEWORK
Inform Me
Information and Way-Finding
• Maps and directions • Services directory • Physician directory
e-Tools
• Health encyclopedia • Wellness guidance • Prevention
Forms: Printable
• HIPAA • Insurance
• Advance directives • Informed consent
Patient-Specific Education
• Care plan • Tests
• Prescribed medication • Procedure/treatment
Aligned: Emerging Meaningful Use Aligned: Meaningful Use 1 Aligned: Meaningful Use 2 Aligned: Meaningful Use 3 Aligned: Meaningful Use 4+
Support My e-Community+ + + + + + + + +
• Care Instructions • Reminders
Medication
Caregivers Family Friends
• Integrated with health information exchange (HIE)
• E-referral coordination between providers • Ambulatory and hospital records
integration • Images and video in EHR • Commercial labs, radiology, medications
Costs Quality
Convenience
The Patient Engagement Framework is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 United States License.