presentation and handout

After my search on the internet I found 5 articles discuss the same issue that I found in the hotel (only the heads)

All of this article talk about issues in the recruitment process

ANALYSIS OF THE PROBLEM:

To know more about this problem I collect the data from survey within stuff it is the primary data. This survey is conducted to measure the employee’s satisfaction for the recruitment

Process. The survey have 15 questions from multiple choices and open questions answered by around 51 participant .

And the analysis of survey result, they have an average age around 20s and they mostly males. most of them have an been work in the hotel for 2 to 5 years as an average

period of time. And they mostly know about their jobs from friend or family "word of mouth".

. and most of the employees are not satisfied with their job it may because most of them didn’t have introduced well to their jobs description. Or , because they have some issues with the working time and shifts schedule. And they have some issue in own recruitment process. Because the time for the interview not enough or the giving information about the job is not accrete. That’s why the hotel should prepare the HR staff with the needed skills for recruitment. And improve the strategy for implement the recruitment process. And in the open question employee give some suggestions like: using the new technology in implement the strategy of recruitment and social media and using hotel website . and also attract candidate by salary, benefit and bones .

at the end of analysis this survey, the Holiday Inn need to improve recruitments

process by set the main criteria and identify each position in the company to facilitate

the needs.

Implementation

After the analysis of survey, I came out with some solution for improving the recruitment process I start by

1. Job Description, I prepare all job description and make it signed by the managers of each departments. So ,as a start I set with head of finance and front office and housekeeping because they need to hire new employees this year

So I prepare new job description one for the Accountant and Receptionist. Housekeeping. It takes around one week to finish with all the job description

(job description: divided into 3 parts Main responsibility and supporting responsibility then the requirement for this position )

2. The innovated method should used to attract best candidate in opening position. And the best choice for hotel is recruitment agency like HADAF is one of the top agencies in the area. It’s a dynamic organization under the Human Resources Ministry . and in the first of December the HR manager contact the agency and set appointment to make the initial interview with the candidates that hotel need. And the from another hand, they help the companies to find out the best candidate.

And another method was used is posting an opening position in holiday Inn website this method make hotel have candidate database if needed in the future. It took around the 15 days to set the deal with HADAF and another week to send the cv’s to us

2. Attempted professional interview,

I asked the manager to approve the training program for the HR stuff.

With the help of the development department in the hotel, the course took around 3 Days Training to finish it.

in the first day the topic was about communications skills. And the other 2 days were about improve the skills for interviewer

, the HR manager Mr.Jaber was so satisfied with the result and he asked to apply this plan for all future recruitment.

1. Train the HR staff for the interview skills and analysis.

1. Make a copy from each job description in file for future recruitment.

1. Set a test for the Candidates before the interview about the position’s skills.

1. Prepare a time table to the interview each one should take enough time in the interviews time and also set for enough time to analysis all of them.

1. Try to use more than one method to announce about the job opening in the hotel.

During this fourteen weeks of working in the HR department, I gained a lot of beneficial knowledge and experiences. Like:

1. Time management skills and complete the task and submit it on time

1. Improve writing job description:

1. Improve my skills as interviewer:

1. Getting familiar with working in group:

1. Learning how to deal with multi-nation employees: Because if the diversity in the nationality of the employees

Thank you for your attention and if you have any questions please don’t hesitate