Resume
Millicent P. Prescott
SUMMARY OF QUALIFICATIONS
· Seasoned manager with over 20 years of experience in both military and civilian supervisory positions
· Comprehensive logistics and program management expertise.
· Strong leadership abilities; excellent communication skills.
· Solid background in utilizing federal, state and local security policies, directives and regulations.
PROFFESIONAL EXPERIENCE
11/12 – 10/14; Program Specialist; Department of Homeland Security; Arlington, VA
Supervisor: Victor Parker; 571-236-9820
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Duties |
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· Served as Executive Assistant to the Business Management Division (BMD) director and Arranged meetings and conferences. · Developed and recommended solutions to current and anticipated problems and Assisted budget staff with Fed Traveler and Coast Guard FINCEN systems. · Prepared special reports and briefings to alert management on emerging issues and provided guidance and instruction on use and management of documents. · Served as liaison for Transportation Security Administration (TSA) headquarters administrative personnel. · Assisted Director with day-to-day operations and special activities/reports. · Researched polices in order to provide guidance, assistance and recommendations to all stake holders. · Collaborated with BMD director to outline work plans, provide technical and tactical advice. · Provided advice on unusual operational issues and monitored other objects spending, worked closely with senior budget staff. · Planned, directed and participated in formal management evaluation reviews of State and local program operations. · Responsible for updating Fed Traveler to reflect new and existing personnel changes, troubleshooting issues. · Report use/misuse of government issued travel cards. · Provided leadership in the planning, coordination and implementation of programs. · Implements transportation security policies, directives and regulations. · Oversaw the reconciliation and resolution of problems relating to travel payments. · Prepared cost justification data and completed management reporting requirements on the status of funds. · Provided direction through negotiations and technical assistance for agency initiatives. · Reviewed all incoming correspondence. · Developed reports of findings and recommendations for corrective action and purchased office supplies for employees. · Performed budget execution and administration work and Managed high volume of work by balancing competing deadlines and priorities. · Actively participated in programs by taking leadership roles in key activities. · Held self and others accountable for high-quality, timely and cost-effective results. · Met with agency representatives to discuss area of policy. · Determined objectives, set priorities and delegated work with established control systems and rules. · Provided executive leadership with authoritative and objectively-based information. · Interpreted guidance, provide expert technical assistance and advice to TSA Headquarters. |
02/07 - 11/12; Supervisor, Customer Service; US Postal Service; Bethesda, MD
Supervisor: Larry Martin; 443-641-4828
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Duties |
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· Supervised, coached and trained subordinate employees. · Set goals and established priorities. · Responsible for budget activities to include monitoring and reconciling of expenditures and obligations in an automated system. · Communicated information, instructions or ideas to individuals or groups sufficient to provide guidance and resolve problems. · Pursued and negotiated follow-up action with agencies on audits and investigations to ensure timely and effective resolution. · Developed customized strategies to advance a personalized, proactive culture aligned with individual facility goals. · Evaluated program effectiveness and adjusted strategies as needed to ensure standards were met. · Oversaw and coordinated major portions of national and area budgets and programs. · Provided executive leadership with authoritative and objectively-based information for making decisions. · Responded to customer complaints, inquiries and suggestions. · Conducted reviews of organizations. · Recommended improvements to existing programs. · Provided technical advice to postal employees regarding the handling of customer complaints. · Implemented programs in compliance with safety polices and security procedures. · Wrote recommendations for changes to organizational programs.
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06/04 - 01/07; 45 hours per week; Material Coordinator/Logistics Management Specialist; IAP World Services; Fort Meade, MD
Supervisor: Samuel Rawlinson; 443-456-9875
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Duties |
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· Developed goals and objectives that integrated organization and traffic management objectives. · Collaborated with members of program offices, executive leadership, national consultants, and other field-based staff. · Performed Travel and Purchase Card duties. · Made travel arrangements for Department of Defense (DoD) military and civilian personnel and their dependents. · Served as an approving official for travel orders and voucher and Oversaw operations for multiple transportations systems. · Planned itineraries to the traveler and provided coordination, guidance and assistance to program staff. · Developed strategies to advance a personalized, proactive culture aligned with individual facility goals. · Worked closely with the Program Director and Branch Chief. · Applied commonly used budgetary methods to formulate, justify, and execute the budget for assigned budget accounts. · Participated in programs by providing leadership in planning, coordination and implementation. · Analyzed complex transportation policies, regulations and procedures · Evaluated documents submitted by agencies for appropriateness and general federal financial requirements. · Secured reservations and tickets from carriers and requesting refunds for unused tickets. · Made arrangements for group travel of active duty and reserve personnel units within the US. · Oversaw the Bank of America billing process, ensuring that the "Prompt Payment Act" was enforced. · Processed flight reservations for commercial travel using the SABRE commercial airline reservation system. · Used the Global Air Transportation Execution System (GATES) to book travelers to OCONUS destinations. · Utilized the Groups Operational Passenger System (GOPAX) to make arrangement for group bus charters. · Provided functional, tenant activities and contractor level technical direction/guidance, educating, mentoring, consulting and collaborating with providers, staff, and management. · Evaluated the traffic management aspects of the DoD transportation movement program on Fort Meade. · Participated in programs by taking leadership roles in key activities. · Prepared recommendations to higher headquarters to improve the overall inventory data systems program. · Conducted quality control audits using random sample techniques on supply functions. · Coordinated scheduling and programming of assigned Installation Supply. · Monitored any maintenance by resolving and coordinating efforts with item managers.
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MILITARY EXPERIENCE
10/1990 - 10/2003; Traffic Manager; US Air Force; McGuire AFB, NJ
Supervisor: Herman Brown; 609-206-3510
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Duties |
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· Managed and directed the personal property, freight, and passenger travel operations. · Supervised 10 military and 3 civilian employees assigned to the organization and Made presentations at meetings on various program topics. · Was responsible for the accountability of a budget and assets in excess of $4M. · Negotiated contracts between contractors engaged in commercial transportation industry. · Collaboratively developed customized strategies to advance a personalized, proactive culture. · Provided in-depth expert level comments and recommendations on proposed policies and regulations. · Developed, implemented and executed plans, policies, and procedures for traffic management. · Served as Contracting Officer's Representative for services totaling $3M annually. · Provided ongoing consulting services (virtually and on-site) to field leaders and staff to develop customized strategies. · Wrote and produced a transportation entitlement briefing on compact disc for DoD customers. · Monitored contract carriers' performance and took action to suspend carriers that performed unsatisfactorily. · Actively participated in programs by taking leadership roles in key activities. · Represented the Air Force on several mandated DoD re-engineering efforts. · Developed plans and reviewed instruments for special program reviews focused on selected program areas. · Provided executive with authoritative and objectively-based information for making decision. · Mastered oral and written communication techniques required to articulate traffic management. · Conducted job training, education, mentoring, consultation and collaboration with a cross-section of providers and staff. · Trained staff on program requirements through formal and informal presentations and Monitored status of resources and training reports and Facilitated base access for valid commercial carriers. · Developed, implemented and executed plans, policies, and procedures for a traffic management programs. · Coordinated regional training efforts. · Reviewed and advised on issues related to contractual failures and expedited movement of 8,300 pieces of cargo. · Established collaborative relationships and provided ongoing consultation. · Operated and maintained material handling equipment. |
ACCOMPLISHMENTS
· Was a vital player in the logistical creation and implementation of redistributing inbound airlift cargo from Dover AFB, DE to McGuire AFB, NJ; resulting in savings of over $30M annually.
· Directed movement of over 14,000 priority and general cargo pieces with zero errors and on time departure from base.
AWARDS AND RECOGNITION
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· Outstanding organizational performer of the quarter and year at least once for every military work assignment.
· Meritorious Service Medal with one oak leaf cluster
· Air Force Commendation Medal
· Air Force Achievement Medal with two oak leaf clusters
· Air Force Outstanding Unit Award with seven oak leaf clusters
· Air Force Good Conduct Medal with three oak leaf clusters
· National Defense Service Medal
· Air Force Overseas Short Tour Ribbon
· Air Force Overseas Long Tour Ribbon
· United States Air Force Longevity Service Award with two oak leaf clusters
· NCO Professional Military Education Graduate Ribbon
· Air Force Training Ribbon
EDUCATION
· Stratford University, Baltimore, MD; A.A.S Advanced Culinary Arts; graduated August 2016
· Argosy University, Phoenix, AZ; MS in Human Resource Management; graduated August 2015
· Argosy University; Phoenix, AZ; BA in Psychology; graduated Dec. 2013
MEMBERSHIPS & AFFILIATIONS
· Member; National Defense Transportation Association
· National Honor Society
· American Culinary Federation