3 deliverables: executive summary, survey, powerpoint-see below MUST USE TEMPLATES ATTACHED

The main components that influence engagement are work environment, leadership, team relationships and communication, service and quality focus, and training or career development (Anitha, 2014, paras. 11-14; Croswell, n.d.).

WRMC Employee Engagement Survey

Introduction

WRMC is dedicated to creating an open and inclusive work environment to allow teams to provide the best care possible for our patients. Your opinions and ideas are needed to make sure we are keeping and enhancing what works in our hospital along with addressing what may be improved.

Please complete this anonymous survey as honestly and transparently as possible stating YES or NO to the following questions. Our goal is to “listen” to your feedback and work together to strive for a better work environment.

Survey Questions Examples (PLEASE DO NOT COPY THESE IN YOUR ASSIGNMENT: note you need at least 2 questions related to Management/leadership and 2 related to communication)

1) I am proud to work for WRMC (Crosswell, n.d.).

a. This is an important question to ask to get an overview of how employees feel about the organization. This question relates to loyalty, motivation and retention of employees.

b. Leaders can expect to learn how employees feel about the organization. This index question measures the pride employees take in the hospital mission and brand (Crosswell, n.d.). Pride in the WRMC label can lead to loyalty, motivation and retention.

2) WRMC leadership keeps me informed about what is happening at the hospital and in the industry (Crosswell, n.d.).

a. This is an important question associated with the level of communication provided by leadership. This can also be a sign of trust in leadership.

b. Leaders are interested in the feedback regarding how well leaders communicate with teams. Communication from leadership is important to align roles with mission, vision, and values. It builds trust in leadership’s ability to navigate the changing healthcare industry (Crosswell, n.d.).

3) I am recognized by my manager when I perform well or go above and beyond (Crosswell, n.d.).

a. This question is important for it shares insight on how employees feel appreciated; a motivation factor.

b. This metrics ensures leadership is aware of perceptions of appropriate recognition from supervisors and managers, encouraging the employee and others to improve performance or make progress in achieving goals (Crosswell, n.d.).

4) I can share feedback openly with my team or leader.

a. This question is important for it relates to how employees feel about the culture, leadership and communication.

b. Leaders are interested in these types of questions for such questions are indicators of trust, allowing WRMC insight into whether teams are encouraged to be honest in a safe, open environment. Trust is foundational to ensuring teams can be resilient during change.

Next

Next

Next up to at LEAST 10.

Thank you for sharing your thoughts with us! The survey results will be shared during leadership and department meetings as we work together to build better teams to care for our patients.

References