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Mitigating the Chaos of Change

Change managers play an active role in the way change occurs within the organization. There are specific foundational approaches associated with the change process and the coach and interpreter images. Evaluate and discuss the Organizational Development (OD) approach as associated with the coach image. Evaluate and discuss the sense making approach as associated with the interpreter image. Compare and contrast the steps of each evaluated framework.

Your paper should be three to four pages in length (excluding the title and reference pages). Your paper must be formatted according to APA style as outlined in the Writing Center, and it must include in-text citations and references for at least two scholarly sources from the University of Arizona Global Campus Library, in addition to the course text.

Required Resources

Text

Palmer, I., Dunford, R., & Buchanan, D. (2022).  Managing organizational change: A multiple perspectives approach (4th ed.). McGraw-Hill Education.

· Chapter 8: Resistance to Change

· Chapter 9: Organizational Development and Sense-Making Approaches

Article

Quast, L. (2012, November 26). Overcome the 5 main reasons people resist change (Links to an external site.) . Forbes. Retrieved from http://www.forbes.com/sites/lisaquast/2012/11/26/overcome-the-5-main-reasons-people-resist-change/

 

Recommended Resources

Article

Grenny, J., Maxfield, D., & Shimberg, A. (2008). How to have influence. MIT Sloan Management Review, 50(1), 47-52. Retrieved from the ProQuest database.

· This article briefly reviews the techniques of influence and the skills of the leader to drive change.

Multimedia

BlessingWhite. (2012, March 6).  The “X” model of employee engagement (Links to an external site.)  [Video file]. Retrieved from https://www.youtube.com/watch?v=Bd-j3OGQDTI

· This video defines what matters most to develop employee engagement and involvement in organizational initiatives.