Week4 Discussion2

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MGT301PresentationPearson17eChapter10.pdf

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Understanding

Work Teams

Learning Objectives

Analyze the continued popularity of teams in

organizations.

Contrast groups and teams.

Contrast the five types of team arrangements.

Identify the characteristics of effective teams.

Explain how organizations can create team

players.

Decide when to use individuals instead of

teams.

10-3

Analyze the Growing Popularity

of Teams in Organizations

Why are teams popular?

 Teams can achieve feats an individual could never accomplish.

 Teams are flexible and responsive to changing events.

 They can quickly assemble, deploy, refocus, and disband.

 They are an effective means to democratize organizations and increase employee involvement.

 They introduce a collaborative mindset.

10-4

LO 1

Differences Between

Groups and Teams

10-5

LO 2

Contrast the Five

Types of Teams

10-6

LO 3

Identify the Characteristics

of Effective Teams

10-7

LO 4

Identify the Characteristics

of Effective Teams

Team Context: What factors determine

whether teams are successful?

 Adequate Resources

 Leadership and Structure

 Climate of Trust

 Performance Evaluations and Rewards

10-8

LO 4

Identify the Characteristics

of Effective Teams Team Composition: How should teams be

staffed?

 Abilities of members

 Personality

 Allocating roles

 Diversity

 Cultural differences

 Size of teams

 Member preferences 10-9

LO 4

Identify the Characteristics

of Effective Teams

10-10

LO 4

Identify the Characteristics

of Effective Teams

10-11

LO 4

Identify the Characteristics

of Effective Teams Team Processes

 Common Plan and Purpose

Reflexivity

 Specific Goals

 Team Efficacy

 Team Identity

 Team Cohesion

 Mental Models

 Conflict Levels

 Social Loafing

10-12

LO 4

Explain How Organizations

Can Create Team Players

Creating Team Players

 Selecting: hire team players

 Training: create team players

 Rewarding: incentives to be a good team

player

10-13

LO 5

Decide When to Use

Individuals Instead of Teams When not to use teams…

Ask:

 Can the work be done better by one person?

 Does the work create a common goal or

purpose?

 Are the members of the group

interdependent?

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LO 6

Implications for Managers

Effective teams have adequate resources,

effective leadership, a climate of trust, and a

performance evaluation and reward system

that reflects team contributions. These teams

have individuals with technical expertise, and

the right traits and skills.

Effective teams tend to be small. They have

members who fill role demands and who prefer

to be part of a group.

10-15

Implications for Managers

Effective teams have members who believe in the

team’s capabilities, are committed to a common

plan and purpose, and have an accurate shared

mental model of what is to be accomplished.

Select individuals who have the interpersonal skills

to be effective team players, provide training to

develop teamwork skills, and reward individuals for

cooperative efforts.

Do not assume that teams are always needed.

When tasks will not benefit from interdependency,

individuals may be the better choice.

10-16