Homework Assignment 4

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MAT 510 – Homework Assignment

Homework Assignment 4

Due in Week 4 and worth 30 points

Discuss one (1) project where you used a problem-solving approach to address what turned out to be common-cause variation, or where you used a process improvement approach to deal with a special cause.

If you do not have a personal experience that echoes either of these situations, you may use Internet to search for a case that reflects either of these situations.

Examples:

· one’s personal investment strategy since 2008

· reducing waiting times at the local hospital or emergency room

· reducing difficulties trying to connect to a Wi-Fi Internet provider

Answer the following questions in the space provided below:

1. Describe the experience in the project.

2. What were the solutions used to address the problem?

3. Was the case you described a special-cause or common-cause?

4. Do you feel the solution or approach used appropriate for the cause?

5. What would you do if you could do it again?

6. What conclusions can you draw from the problem-solving or process-improvement techniques?

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment. In your original work, you may use aspects of existing processes from either your current or a former place of employment. However, you must remove any and all identifying information that would enable someone to discern the organization(s) that you have used.

Type your answers below and submit this file in Week 4 of the online course shell:

MAT 510

Homework Assignment

Homework A

ssignment

4

Due in

Week

4 and worth 30 points

Discuss

one (1)

project where you used a problem

-

solving approach to address what turned out to be

common

-

cause variation, or where you used a process improvement approach to deal with a special

cause.

If you do not have a personal experience that echoes either of these

situations, y

ou

may use Internet to

search for a case

that reflects either of these situations

.

Examples:

·

one’s

personal investment strategy since 2008

·

reducing waiting times at the local hospital or emergency room

·

reducing difficulties trying to conne

ct to a Wi

-

Fi Internet provider

Answer

the following

questions

in the space provided below

:

1.

Describe

the

experience in the project.

2.

What were

the

solutions used to address the problem?

3.

Was the case you described a special

-

cause or common

-

cause?

4.

Do you feel the solution or approach used appropriate for the cause?

5.

What would you do if you could do it again?

6.

What conclusions can you draw from the problem

-

solving or process

-

improvement

techniques?

Note

: You may create and / or make all necessary

assumptions needed for the completion of this

assignment. In your original work, you may use aspects of existing processes from either your current

or a former place of employment. However, you must remove any and all identifying information that

would ena

ble some

one to discern the organization(

s

)

that you have used.

Type your answers below and submit this file

in Week 4 of

the online course shell:

MAT 510 – Homework Assignment

Homework Assignment 4

Due in Week 4 and worth 30 points

Discuss one (1) project where you used a problem-solving approach to address what turned out to be

common-cause variation, or where you used a process improvement approach to deal with a special

cause.

If you do not have a personal experience that echoes either of these situations, you may use Internet to

search for a case that reflects either of these situations.

Examples:

 one’s personal investment strategy since 2008

 reducing waiting times at the local hospital or emergency room

 reducing difficulties trying to connect to a Wi-Fi Internet provider

Answer the following questions in the space provided below:

1. Describe the experience in the project.

2. What were the solutions used to address the problem?

3. Was the case you described a special-cause or common-cause?

4. Do you feel the solution or approach used appropriate for the cause?

5. What would you do if you could do it again?

6. What conclusions can you draw from the problem-solving or process-improvement

techniques?

Note: You may create and / or make all necessary assumptions needed for the completion of this

assignment. In your original work, you may use aspects of existing processes from either your current

or a former place of employment. However, you must remove any and all identifying information that

would enable someone to discern the organization(s) that you have used.

Type your answers below and submit this file in Week 4 of the online course shell: