English

ORGANISATIONAL BEHAVIOUR 2

Organizational Behavior

Name

Maryam Mardo

Date

10/17/2020

Organizational description in Amazon

The management of the teams and groups is key to the all business group's success, as well as individual and the individuals' behavior and their attitudes in the organization. They These concepts will have a significant impact on the organization's overall performance. When they have are managed appropriately, the groups will can have aexperience higher morale of and productivity. producing extremely high. The situations where decision-making is done in an organization are achieved with many comfortable and positive aspects as they work with togetherness. There are fewer cases of conflicts identified in the organization regarding a good team and group that when they areis professionally managed. The results are high productivity ofacross the organization. In terms of attitude and behavior, the two aspects go hand in hand with each other and affect the organization's smooth running. All of this, affects It will affect how the employees deal with the customers, their fellow employees, and how they deal with its engage with management. In amazon Amazon organizations, there is a need there areto change changes that are needed in in terms of improving their performance. Amazon requires properProper attitude and behavior so that they canis key for Amazon because of the fact that they handle theengage with so many customers, which they so that they get to need to grow. and attract many of the customers into the organization and increase the sales, which also, in turn, leads to profits and growth of the business. The main reason for selecting these topics is that the employers employees have poor attitudes and behaviors that affect their means of interacting with their customers and the organizations' teams. Comment by Kathryn Baker: Rewrite – this sentence does not make sense

On the other hand, the second topic is on the management of groups and teams. Better cCollaborations of between teams in amazon at Amazon would enhance high productivity in the organization. The busines units are the prominent individuals who carry out the amazon's Amazon’s primary role, and proper management of teams and groups influences its performance. Comment by Kathryn Baker: What is this ? This does not make sense to me

Organizational Situation in Amazon

Managing of groups and teams

The groups and teams working in amazonat Amazon have a wide range of dynamics in terms of their roles and their disparity, affecting their way of carrying out their daily activities. These distinct roles and behaviors impact the individuals, the group, and team members, together with the whole organization, and the result will in amazon Amazon that is performing poorly. These group dynamics are always happening. They unconsciously occur because people get to vary. Dynamics also influence these groups in the direction they take their behavior and performance. The Many Amazon group’s group in Amazon hashave negative group dynamics, and the members lack truck trust among the teamsteam members. Their productivity has been reduced with time; the process of decision-making and the organization's outcomes are far below the organization's expectations. The leading causes of the low dynamics have been observed to be weaknesses of leadership. L lack of these strong leadership has made the team have members who are dominant to take over amazon's Amazon's leadership and resulted in a lack of direction of the organization. Many conflicts have got to emerged in the organization. The executive leadership authorities team hashave been using a shared similiar leadership style, which is dictatorial. The team members have called to agree to what the rules want them to do regardless of how harmful it is to the organization. Instead, the team should be innovative in the ideas that they provide to the organizations and opinions. Communication which is poor in the organization, gets to affect negatively impacts how to the ability to manage of the groups very difficult. Comment by Kathryn Baker: ??? Comment by Kathryn Baker: Revise sentence – does not make sense

Recommendations on managing groups and teams

I recommend that leaders should build goodimprove communication because the team will have open communication. It will encourage teams and group members to be able to communicate with the members of the team. The organization's leaders can give ideas and opinions of about innovation to the organizations rather than agree to all that leaders of organizations bring in place, including a negative impact on amazon. Communication will also make keep the team members updated about the project'sproject changes and the organization's news to feel included and alert. There is less resistance as the group's opinions and voices are heard. Comment by Kathryn Baker: Revise – does not make sense Comment by Kathryn Baker: revise

I recommend that the problems be solved quickly; if there is an engagement of the team into unhelpful behaviors, they should be solved very promptly so that the conflicts are eradicated from time to time. Open discussions should be encouraged to help guide the team members in theto resolution strategies and enable the team to return to positive dynamics that are helpful since they bring about trust, focus and are geared towards the organization's positive performance. Comment by Kathryn Baker: revise – make this two sentences

I recommend that management pay attention to the team and ensure that they identify any of the behaviors that may affect them. Such conduct includes bullying and being ready to address the challenges in the right ways. The positive actions are successfully inducted into the group and have a collaborative sharing of ideas, trust, and respect among the team.

I recommend the organization to Enhance a team culture that is supportive by the use of team-building exercises to encourage a stronger relationship between the individuals and the team members. These will be enhanced by creating a workplace that supports the employees' well-being, success, and enthusiasm.

Individual attitude and behavior

The organization's attitude has been negative attitudes. The organization's behaviors have brought a poor relationship with customers and bring about bad experiences in how they relate with the customers, members of the organization, and the management, which has diminished the organizations' performance. These behaviors and attitudes affect workplace.in. On most occasions, the employees have been forced to work for extra hours without any incentive added to them. There has been an impact on the organization where the employees have a negative attitude. The performance and turnover outcomes are inferior in the organization. Comment by Kathryn Baker: revise

Recommendations on individual attitudes and behaviors

I recommend that Positive reinforcement be done in the organization where the employees should be rewarded for anticipating the desires of having a positive behavior of the individuals and attitudes to improve their performance. They may use bonuses and praising the behaviors and attitudes that are good in individuals of the organization.

I recommend discipline in the organization to enhance positive reinforcements by seeking to discourage unwanted behaviors. The employees have failed to perform practices appropriate to customer services and reward them for doing the skills that bear relevant customer service skills. When the two approaches of punishing those who do not perform the required guidelines and doing their best are rewarded. These two practices will enable destructive behaviors to be discouraged, and at the same time, the rewarding of good behaviors will influence

I also recommend that the organization eliminate the procedures and policies that prevent useful communication abilities and affect its effectiveness. These strategies will help the organization, especially during the organizational changes, which will disrupt the employees' habits and behaviors to grow towards achieving its overall goals.

I recommend that before the organization puts the strategies into place, the managers must understand how procedures work, their benefits, and the drawbacks of these strategies' approaches. I also recommend that the select organization managers who have got to earn the trust and respect of the teams they serve to motivate the team members and achieve tremendous success.

Expected Outcomes of Changes

The recommendations will be geared towards having a team that brings new ideas to help amazon succeed in the commutive market. The team's contributions will be entirely lacking any biased opinion as they will be feeling involved in the group. Problem-solving in the team will be as the team collaborates and brainstorms to develop the best ways to work together and get long-lasting solutions; therefore, decision-making will be enhanced to achieve the organizational goals. The team will be supportive and can finish the duties assigned to them as per the declines placed upon them. The responsibilities are done fast, doing the overall business to deliver the mandates given to them. They develop a sense of camaraderie as they work towards a common goal. The team's morale will be boosted in the workplace as the members will be valued when they make their contributions, which will improve the organization as each member has special items to offer to the organization. Members get to have a strong feeling of belonging and commitment deep towards the organization's common goal.

The outcomes of the recommendations on individual attitudes and behavior will be enhanced customer services in the organization. The organization's growth will be upward as the productivity of the organization will get to increase. The organization's ability to overcome adversities will reduce as the teams' collaborative and comrade nature will be enhanced. The teams' morale will improve when attitude and behavior are enhanced. The members will be creative and give in new ideas and opinions because they will be ready to share their information and ideas. The employees' turnover will also get reduced as many employees will have to report to the workplace and are motivated in the workplace and geared towards achieving primary goals.

Challenges will face the management's anticipated resistance to adopting significant aspects in the organization due to the leadership style they apply to the organization. At the initial stages of enhancing teamwork in the organization, the teams will fear the changes. They may resist the changes as they fear the management since they had the previous dread of the control. They will not be free to contribute positively to the forums. Many who will be given punishment too will be resisting the sentence. Lack of commitment to amazon will be a challenge, making it challenging to implement recommendations.

Specific Action Plan and Process Recommended

· The organizations should develop communication strategies with more effective communication to get to know the changes made and get the feedback necessary to help implement the changes. A good change of management plans is dependent on communication, which is stable and seeking the groups in the group to understand the needs of having changes in the amazon organization. Communication should be in the entire course of the transition that has got highlighted.

· The organization should provide adequate training so that the team will have the skills appropriate so that they can be able to roll out the changes. For changes to be significant, there is a need for groups in Amazon organization to get equipped with adequate skills that will make the changes to have a positive and remarkable impact upon the organization.

· The organization should implement a support structure for the employees emotionally and practically to adjust to changes because some changes bring about redundancies. Changes can disrupt the way groups and teams in the organizations are used to their daily undertakings; therefore, they may resist. They will need counseling services to help the employees and the management navigate the situations even if challenging they will need so that the best can get to come into Amazon.

· Organizations should determine the impact. Those affected by the changes will be impacting the most in the organization, the effects of the changes, and how they will receive the organization's changes and the management. Because of the management of changes to get successful, there is a great need to spell out the desires of changes and outcomes expected. These involve the identification of specific changes by clarifying goals intended to get achieved.

· When implementing the organization's changes, it should involve the employees in the decision-making and implement the changes so that they don’t get to resist the changes. When employees get involved in decision making, they feel involved and embrace the changes with much positivity.

· Creation of a road map with stakeholders on implementing changes and steps that will get followed to arrive at the destination. The key indicators of the outcomes of changes that have got planned should get spelled out so that the follow up will be comfortable in the changes that are undertaken