Managing Performance improvement

CRITERIA 

NON-PERFORMANCE 

BASIC 

PROFICIENT 

DISTINGUISHED 

Summarize the selected HR scenario. 

Does not identify the selected HR scenario.

Identifies but does not summarize the selected HR scenario.

Summarizes the selected HR scenario.

Summarizes the selected HR scenario and differentiates between the need for education versus coaching the employee. 

Describe the goal of the conversation for the selected HR scenario. 

Does not identify the goal of the conversation for the selected HR scenario.

Identifies but does not describe the goal of the conversation for the selected HR scenario.

Describes the goal of the conversation for the selected HR scenario.

Describes the goal of the conversation for the selected HR scenario and compares different approaches to correcting the employee's behavior. 

Articulate personal bias or preconceived assumptions for the selected HR scenario. 

Does not identify personal bias or preconceived assumptions for the selected HR scenario.

Identifies but does not articulate personal bias or preconceived assumptions for the selected HR scenario.

Articulates personal bias or preconceived assumptions for the selected HR scenario.

Articulates personal bias or preconceived assumptions as well as strategies for overcoming the bias for the selected HR scenario. 

Develop best practices for delivering performance feedback to employees.

Does not explain best practices for delivering performance feedback to employees.

Explains but does not develop best practices for delivering performance feedback to employees.

Develops best practices for delivering performance feedback to employees.

Develops best practices for delivering performance feedback to employees and incorporates relevant workplace examples. 

Assess legal compliance and awareness of legal risk for the selected HR scenario. 

Does not identify legal compliance and awareness of legal risk for the selected HR scenario.

Identifies but does not assess legal compliance and awareness of legal risk for the selected HR scenario.

Assesses legal compliance and awareness of legal risk for the selected HR scenario.

Assesses legal compliance and awareness of legal risk for the selected HR scenario and articulates specific applicable legislation. 

Write in a clear, well-organized manner with the required number of resources to support a central idea, with no technical writing errors, as expected of a business professional.

Does not write in a clear, well-organized manner with the required number of resources to support a central idea, with several technical writing errors.

Writes in a poorly organized manner with fewer required resources not supporting a central idea and with multiple technical writing errors.

Writes in a clear, well-organized manner with the required number of resources to support a central idea, with no technical writing errors, as expected of a business professional.

Writes in an exceptionally clear, highly organized manner with the required number of resources to support a central idea, with no technical writing errors, as expected of a business professional.