Professor Rys
COM 270
Date:
Making a Reservation Online Flowchart
Think of a restaurant to make a reservation to
Go on Google and search for restaurants until one is found
Do you have a restaurant in mind?
NO
YES
Go on the restaurant’s website
You must go to restaurant and speak to someone in person. There may be no option to make a reservation ahead of time
Call the number of the restaurant to make a reservation over the phone
Is there a phone number for the restaurant?
There is no option to make an online reservation
Reservation has been made
Fill in your name, phone number, email, the date and time of your reservation, and number of guests
Click on Make a Reservation link
Is there a Make a Reservation Online option?
NO
YES YES NO
Click confirm reservation
Call the number of the restaurant to make a reservation over the phone
Did you receive a confirmation email?
NO
YES