case proposal

Inputs → Activities → Outputs → Initial

Outcomes →

Intermediate Outcomes

→ Long-term Outcomes

Categories and Criteria for Performance Measures

• Inputs represent labor and capital, which might include money, people, equipment, and buildings, all dedicated to the delivery of a good or service.

• Outputs are what a “program actually does” or the “direct products and services delivered” by an organization or program.

• Outcomes are the results produced by public sector outputs, and represent the change in conditions resulting from the activities.

• In the early 1990s, focus began to shift to outcomes with the goal of a government that “works better and costs less.”

Basic Program Logic Model

Essentials of Public Service: An Introduction to Contemporary Public Administration. Mary E. Guy and Todd L. Ely. (2022). Irvine, CA: Melvin & Leigh, Publ. ISBN: 978-1-73604022-5