HB homework
Managing Groups and Teams Lecture Notes
9.2 Group Dynamics
What is a Group?
Stages of Group Development
Stage I: Forming: Members may know each other or not at all. There is a level of formality, some anxiety, and a degree of guardedness as group members are not sure what is going to happen next
Stage II: Storming: Group members are feeling safer and included in the group. They explore express their own thoughts and feelings. Members start to explore power and influence. Discussions may have more conflict over what and how things should be done.
Stage III: Norming: group members feel more committed to each other and the group’s goals. Feeling energized by knowing they can handle the conflict and differing opinions; group members are now ready to get to work. Participants are establishing their own ground rules and define their part of the process in reaching the goals.
Stage IV: Performing: Group members are getting the work done and feeling a sense of shared vision and unity with the group.
Stage V: Adjourning: Debriefing is a way to acknowledge work done, to learn from any mistakes, and celebrate the ending.
Putting the Five-Stage Model into Perspective
· Groups do not necessarily progress clearly through the stages one at a time
· Groups can sometimes go back to an earlier stage
· Conflict can sometimes be helpful to the group
List Five Steps to avoid getting stuck in the storming phase:
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(Skip the Punctuated-Equilibrium Model)
List 8 steps to creating and maintaining group cohesion:
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Groupthink: is a group pressure phenomenon that increases the risk of the group making flawed decisions by allowing reductions in mental efficiency, reality testing, and moral judgment. Groupthink is most common in highly cohesive groups
Social Loafing refers to the tendency of individuals to put in less effort when working in a group context.
List and Briefly Define six steps to prevent social loafing:
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9.3 Understanding Team Characteristics
Team vs. Group:
Group - Two or more people with a common relationship
Team -A small number of people who work closely together toward a common objective and are accountable to one another.
What is the purpose of a team?
To be a team …..
· Members share leadership
· Share accountability
· Develops its own mission or purpose
· Problem solving is ongoing, not just at team meetings
· Effectiveness is measured by team outcomes or goals, not individual outcomes or goals
Team Tasks
· Production tasks:
· Idea-generation tasks:
· Problem-solving tasks:
List the team roles from figure 9.7:
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Which of the five team roles are related to tasks?
Which of the five team roles relate are social?
What are some challenges faced by virtual teams?
(Stop this section after the virtual team’s part)
9.4 Management of Teams
In this part only refer to Establishing team norms
What are norms?
(effective meetings are taught in communications)
9.5 Barriers to Effective Teams
Common Problems Faced by Teams
· Challenges of knowing where to begin:
· Dominating team members:
· Poor performance of team members:
· Poorly managed team conflict: