organizational communication final
Lecture 1
Tuesday 14 September
Theories of Classical Management
Machine Metaphor
Henri Fayol
https://en.wikipedia.org/wiki/Henri_Fayol
Fayol’s Five
Planning
Organization
Command
Coordination
Control
Principles of Organizational Structure
Scalar chain
Unity of Command
Unity of Direction
Division of Labour
Order
Span of Control
Principles of Organizational Power
Centralization
Authority and Responsibility
Discipline
Principles of Organizational Reward
Remuneration
Equity
Tenure Stability
Max Weber
Theory of Bureaucracy
“Bureaucracy may be seen as being embedded in a process of formalisation, that is, a way of redefining, reinterpreting reality and reclassifying its elements, focused on increasing the capacity for control and direction, enabling the extension of the modern institutions’ field of action.”
Serpa, Sandro & Ferreira, Carlos. (2019). The Concept of Bureaucracy by Max Weber. International Journal of Social Science Studies.
Weber’s Six
Clearly Defined Hierarchy
Division of Labour
Centralization
Closed Systems
Importance of Rules
Functioning of Authority
Functioning of Authority
Traditional Authority
Charismatic Authority
Rational Legal Authority
Frederick Taylor
https://en.wikipedia.org/wiki/Frederick_Winslow_Taylor
Taylor’s Four
There is one best way to do a job
Proper selection of workers
Training workers
Difference between Management and Employees
Communication in Classical Approaches
Direction of Communication
Channel of Communication
Vertical (downward)
Written
Style of Communication
Formal
Review and Questions
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