CJA1

Nonpro�ts rely heavily on sta� and volunteers. The sta� are hired and paid by the nonpro�t. They report to the administration and work directly with the clients. Since the agency is not generating pro�ts to pay for large num‐ bers of employees, volunteers are commonly used to as‐ sist sta� in the completion of tasks. The volunteers come from a number of sources including university intern programs, the AmeriCorps program, high school volun‐ teer programs, civic agencies, and individuals in the com‐ munity. They are not paid, but their contributions to the organization can be invaluable.

One of the key issues facing nonpro�t organizations is devolution. Devolution is the term used to describe cut‐ backs in federal funding to nonpro�t organizations (McNamara, 2007). Central to this issue is the fact that less money to a nonpro�t means fewer services to clients. As a result of devolution, innovative sta� and reliance on volunteers become even more important, as does the ability of the administration to raise funds from other outside sources (McNamara, 2007). Using fees for ser‐ vices is one way nonpro�ts can overcome the e�ects of devolution, but it is by no means the most popular choice. In many cases, those using the assistance of non‐ pro�ts cannot a�ord to purchase the services in the �rst place; otherwise, they would likely go to a for-pro�t agency for the service. When a fee is involved, the agency

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