W4OMM618Exercise
To Plan, Design, Deliver, and Evaluate an Original Training Program
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What is a Training Needs Analysis? A training needs analysis (TNA) is a process in which required learning competencies are identified for individuals in an organization. The aim is to provide the necessary training to individuals based on the need(s) due to their positions, job role, or area of responsibility. The Health and Safety TNA is focused on training which enables individuals to perform their job functions in a way that protects their own personal safety.
On-The-Job Safety Training Needs Assessment
Why do we need a Training Needs Analysis?
The training needs analysis identifies any gaps in training requirements, based
on position, that ensures the safety of all employees.
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On-The-Job Safety Training Needs Assessment
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On-The-Job Safety Training Objectives (SMART)
Action Objective 1: Awareness Training:
All understanding of the On-the-Job Safety training objectives to be completed by all employees during the first week of employment.
Action Objective 2: Train Management and Supervisors All management personnel is to be certified during the management training program and certified in all On-The-Job safety requitements for employees/staff within the first two (2) months of the road to management program.
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On-The-Job Safety Training Objectives (SMART) cont.
Action Objective 3: Employee/Team training(s):
All new employees will review and certify in all safety objectives the during the first week of employment. All Employees will continue to complete a quarterly training topic assessment and certification that is to be completed by the 4th week of each new quarter.
Action Objective 4: Hazard Identification and control training:
All new employees will review and certify in all Hazard Identification and control trainings during the first week of employment. All employees will complete an annual Hazard Identification and Control training, facilitated by their direct supervisors, once per calendar year and prior to October 31 of that year.
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On-The-Job Safety Training Objectives (SMART) cont.
Action Objective 5: Certification
Both Leaders and Employees certifications will be utilized to demonstrate that all employees understand, and are able to teach (for leaders), comprehensive knowledge, skills, and abilities that provide and maintain a safe working environment
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Training Proposal
Frito Lay Comprehensive On-The-Job Safety Training
This plan establishes the requirements for the safety training program at Frito Lay. Training is one of the most important elements of a comprehensive safety program. The On-The-Job Safety program applies to all employees of Frito Lay.
When Safety training is done correctly, it gives employees the opportunity to learn and understand their individual roles that maintains a safe working environment. In addition, the Occupational Safety and Health Act (OSHA) and similar regulatory agencies require Employee Health and Safety training(s) within the workplace in many circumstances. OSHA regulations make it clear when and whom need training is required.
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Training Proposal (cont.)
Introduction
Education and training is one of the most necessary and basic elements of an employee safety program. Training is essential to communicate comprehensive understanding to employees at Frito Lay. This training program is designed to specifically address safety responsibilities and provide risk prevention and loss control information for Frito Lay employees. Safety training is most effective when it is immediately implemented into daily operating procedures, practices, and for individual job requirements.
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Training Proposal (cont.)
Introduction (cont.)
Training is required for both supervisors and employees. The content of each training will vary depending upon role and job duties. Each training will attempt to teach the following:
Safe Actions of all Frito Lay employees as the success of the company relies on safe work-place practices
Inform employees about OSHA standards as well as company standards regarding policies and procedures related to loss prevention and safety
Review Safe Work procedures and how to apply them
When to utilize personal protective equipment (PPE) and how to use the equipment properly
Learn what to do in case of an emergency
Direction on when and whom to communicate to regarding concerns about workplace safety
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Training Proposal (cont.)
Employee Responsibility for Training
A combination of training methods will be utilized for all forms of safety training(s)
Online Formal training programs are designed to engage individuals in learnings that will utilize real-world examples and strategies to identify all safety needs
On-The-Job Training – Most of the training sessions will take place while on-the-job and in the setting in which many of the safety hazards are experienced. Trainers and trainees will gain hands-on exposure to the elements that cause safety hazards.
It is the role of the employee to participate in all safety trainings and safe practices. Application of general safety rules will apply to all employees:
No employee should perform a job/task that appears to be unsafe
No employee is expected to perform the duties of a job until he/she has been adequately certified for the safety of those tasks
No employee should use chemicals without proper knowledge of hazards associated with use
All equipment safeguards must be in place at all times
All employees must report any unsafe conditions immediately
PPE must be used at all times
Any workplace related injury must be reported immediately
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Training Proposal (cont.)
Supervisor Responsibility for Training
Supervisors are to ensure the safety of all employees/team members. The supervisors at Frito Lay are the key to establishing success and safety of the individuals employed by Frito Lay. Supervisors are responsible for the following safety protocols:
Understanding of all safety hazards that employees are exposed to
How to recognize safety hazards
The potential effects of safety hazards
The rules and procedures for maintaining a safe workplace environment
Investigation of all incidents
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Training Proposal (cont.)
Employee Safety training components
The employee safety training(s) will be divided into 3 categories to ensure that all employees are up-to-date on all training requirements. These three divisions of training(s) will fall under the following:
Onboarding, New Employee Orientation
Specialized Role, Specific Subject Matter
Remedial Training Sessions
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Training Proposal (cont.)
New Hire Orientation Safety Training
New Employees will receive information from the Department of safety within the first month of employment. The new hire safety training will discuss accidents/injury procedures, emergency procedures, hazard identification and prevention, and Frito Lay safety protocol policies. All employees will be required to attend a Safety Orientation meeting prior to on-the-job training tasks are taken on.
The following topics will be covered with all new employees:
Frito Lay safety code of conduct
Employee safety responsibilities (lifting techniques)
Management/Supervisor support
Hazardous Communication and safety protocols
Fire and Emergency evacuation plans (on-site/off-site)
Workers Compensation Benefits
Safety incident reporting
PPE requirements
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Training Proposal (cont.)
Specialized Role, Specific Subject Matter
Employee department transfers or new employee assignments will require specific safety trainings that will be provided by the department supervisor or building safety captain. These trainings will provide additional safety knowledge including (and not limited to):
Injury Prevention
Hazard awareness (recognition and avoidance)
Understanding of all safety training protocols/Policies and procedures
Understanding of safety concept incorporation
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Training Proposal (cont.)
Remedial Training (Safety Meetings)
Additional training(s) will be provided on a monthly basis for all Frito Lay employees as well as a Quarterly Certification process. The review of safety topics on an ongoing basis will include:
Safety Policies and Rules
Ergonomics (Body Mechanics/Lifting/Stretching)
Hazardous communication, safety, and prevention
Emergency Action Procedures (on-site/off-site)
PPE Review
Driving Best Practices (DOT regulations)
Ladder Safety
Equipment Safety
Environmental Safety
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Training Proposal (cont.)
Documentation and Record Keeping
All training(s) will be documented and recorded. Monthly safety meetings are required to have a monthly safety meeting form filled out with all attending employees listed on the form. Training records will be filled out by an employee’s immediate supervisor and filed on the OC-Teams page, listed under the Safety Department Records tab. Each manager/supervisor is to update and maintain proper records to ensure all team members are reviewing the safety topic(s) of the month/quarter.
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Training Proposal (cont.)
Evaluation of Training
How do we know training has been effective?
Kirkpatrick’s Model (4 levels of assessment)
Reaction
Learning
Behavior
Results
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Training Proposal (cont.)
Evaluation of Training (cont.)
How do we know training has been effective?
Kirkpatrick’s Model (4 levels of assessment)
Reaction
Training performance evaluations will be given at the conclusion of each training session. These evaluations will be comprised of questions regarding the training information, the trainer, and the overall training experience to better understand how our employees learn and retain information. All surveys will be anonymous to decrease the likelihood of personal interference with results.
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Training Proposal (cont.)
Evaluation of Training (cont.)
How do we know training has been effective?
Kirkpatrick’s Model (4 levels of assessment)
Learning
During all employees training program (approximately 5 weeks), there will be weekly competency check-in points to ensure all levels of functionality have been assessed and learned. At the conclusion of the five (5) week* training course, each employee will be required to pass a certification that will encompass all learnings during the training program by illustrating the learnings while running a day on a route alone with an evaluator present.
*additional training may be required
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Training Proposal (cont.)
Evaluation of Training (cont.)
How do we know training has been effective?
Kirkpatrick’s Model (4 levels of assessment)
Behavior
Upon completion of the training program, during the first year of employment, monthly check-ins through managerial Work-With functions will provide feedback of employee behavior and learned skills while on-the-job. After 1 year, evaluations will take place quarterly. The work-with will determine a level of understanding in various aspects of the Route Sales Representative role and job functionality.
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Training Proposal (cont.)
Evaluation of Training (cont.)
How do we know training has been effective?
Kirkpatrick’s Model (4 levels of assessment)
Results
A monthly evaluation of route impact (including effectiveness and efficiency) will be reviewed with direct supervisor to provide real-time feedback to assist in identifying sales growth opportunities and efficiency.
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References
National Safety Council. (U.A.). Updated 2022. Workplace Safety Training. NSC. Retrieved from: https://www.nsc.org/safety-training/workplace.
Pavlou, C. (2022). How to build your first employee training program. Workable. Retrieved from: https://resources.workable.com/tutorial/employee-training-program.
Youssef-Morgan, C.M., & Startk. E. (2020). Strategic human resource management: Concepts, controversies, and evidence-based applications. Retrieved from https://content.uagc.edu/
United States Department of Labor. (2021). Recommended Practices for Safety and Health Programs. OSHA. Retrieved from: https://osha.gov/safety-management/education-training.
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