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IT270_Assignment1.docx

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( Assignment 1 D eadline : Day 13 / 10 / 201 8 @ 23:59 [Total Mark for this Assignment is 5 ] ) ( IT Project Management IT 270 )

( Instructions: This assignment must be submitted on Blackboard ( WORD format only ) . Email submission will not be accepted. You are advised to make your work clear and well- presented ; marks may be reduced for poor presentation . This includes filling your information on the cover page. You MUST show all your work , and text must not be converted into an image, unless specified otherwise by the question . Late submission will result in ZERO marks being awarded. The work should be your own, copying from students or other resources will result in ZERO marks . Use Times New Roman font for all your answers . ) ( Student Details: Name: CRN : 10773 ID: )

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College of Computing and Informatics

Based on the following Case Study, answer question 1-4:

Hospital Management Project

Case Study Description

· We want to develop a comprehensive software product for XY Hospital, where several doctors are working together. There are several departments in the hospital, but a central administration office is handling the patient appointment tasks. Most patients make an appointment before their visit. However, patients can walk in and can be treated if an appropriate doctor is available.

· On events, patients may change their visit schedule by calling. A patient who made an appointment but cannot appear should cancel his/her appointment in order to avoid a ‘no-show’ penalty.

· The appointment clerks in the administration office are handling all the appointments and the scheduling clerks generate ‘daily treatment schedules’ for doctors based on the appointment. The ‘daily treatment schedules’ include doctor’s name, patient’s information, nurses and treatment rooms for each treatment. Hence, doctors are seeing patients according to the daily treatment schedule.

· Once patients are treated by the doctors, the accounting office in the hospital is responsible for calculating the medical fee, mailing bills and receiving the payments. For the patients who do not pay for a certain period of time, the records of the patients with bad credit are sent to a collection agency. The collection agency is specialized for collecting the fee and enforcing relevant laws.

· In addition to the routine treatments, the hospital also provides emergency care. For an emergency care, patients do not need to make appointments. Emergency patients are seen by emergency specialized doctors, and later patients may be handed over to an appropriate doctor for further treatments.

( Learning Outcome(s): LO1: Explain the job roles of an IT project manager. LO5: Assess the tasks in the project initiation phase including identifying business requirements, stakeholders, and project team responsibilities. ) ( 1.5 Mark s )Question One

List at least three main stakeholders of the above XY Hospital project.

( Learning Outcome(s): LO5: Assess the tasks in the project initiation phase including identifying business requirements, stakeholders, and project team responsibilities. ) ( 1.5 Marks )Question Two

List at least three main functions that the above XY Hospital project provides.

( Learning Outcome(s): LO2: Demonstrate the project management lifecycle. LO5: Assess the tasks in the project initiation phase including identifying business requirements, stakeholders, and project team responsibilities. ) ( 1 Mark )Question Three

In the pre-initiation stage of the project above, what are the main activities that should be undertaken by senior managers?

( 1 Mark )Question Four

( Learning Outcome(s): LO3: Evaluate project team management and analyze project performance. )What is a virtual team? What should they supposed to do in the XY hospital project?